Author Topic: App Locking no longer works  (Read 2454 times)

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Offline haggisfarmer2

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App Locking no longer works
« on: September 07, 2015, 12:57:35 PM »
Samsung galaxy tab S
Android 5.0.2

Hello.

Over the last few days my app locking feature no longer works.
When I try to activate it....A box pops-up saying "you need to enable special permission in system settings" I hit settings and that takes me to wifi setting.

This worked fine up until a day or so ago....anyone know how I can fix it?

Thanks.

Offline Radek Zimmermann

  • Avast team
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Re: App Locking no longer works
« Reply #1 on: September 09, 2015, 03:12:52 PM »
Hello,
we apologize for this Samsung specific issue. On Samsung devices we can't open correct Settings screen.

Pls,
1) Go to the Settings -> General -> Security -> Apps with access to usage data
2) Tap the "Avast Mobile Security" checkbox
-> "Allow access" pop-up is shown
3) Tap "OK"
-> "Avast Mobile Security" checkbox is checked and you can go to the Avast Mobile Security app and set App Locking

Offline haggisfarmer2

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  • Posts: 16
Re: App Locking no longer works
« Reply #2 on: September 11, 2015, 06:09:53 PM »
Thank you...all working now.