Author Topic: Will not update or uninstall - "... stub cannot run ... avast.setup (code 0x3)"  (Read 2119 times)

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I'm getting this error when I try to upgrade Avast 8. Did some digging and tried the AvastClear.exe, but same error: "The stub cannot run installer/updater executable 'c:\program files\avast software\avast\setup\sfx\avast.setup' (code 0x3)".

From further research, I ran frst64.exe - and I've attached the resulting text file. Thank you!
« Last Edit: September 08, 2015, 03:57:24 AM by prometheus70 »

Offline dbrisendine

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Please post the Addition.txt file IF it was made during the scan.  If the scan did not make the Addition.txt file then please rerun the scan with the following steps:


We need to get a fresh scan from FRST.
  • If you still have the Addition.txt file on your desktop, please delete it now.
  • Right click the FRST file on your desktop and select "Run as Administrator..." (XP users click run after receipt of Windows Security Warning - Open File). When the tool opens click Yes to disclaimer.
  • If an update is available, the program will inform you and download the update.  Allow it do this please.  Otherwise, just wait for the "The tool is ready to use." message.
  • Please check the Addition.txt in the Option Scan section of FRST.
  • Press the Scan button.
  • It will produce a log called FRST.txt in the same directory the tool is run from.
  • Please copy and paste log back here.
  • The tool will generate will another log (Addition.txt - also located in the same directory as FRST.exe/FRST64.exe). Please also paste that along with the FRST.txt into your reply.
Win7 x32 Ult. SP1, Brain 2.0 / Win10 x64, Brain2.5
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Okay, thank you. Reran the scan to be safe. Here are the files that were created during the new scan. Appreciate the assist.

Offline dbrisendine

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Not seeing any malware on the system BUT you have too many AV / AS running in real time.

Quote
AV: avast! Internet Security (Disabled - Out of date) {2B2D1395-420B-D5C9-657E-930FE358FC3C}
AV: Microsoft Security Essentials (Enabled - Up to date) {B7ECF8CD-0188-6703-DBA4-AA65C6ACFB0A}
AS: avast! Internet Security (Disabled - Out of date) {904CF271-6431-DA47-5FCE-A87D98DFB681}
AS: Microsoft Security Essentials (Enabled - Up to date) {0C8D1929-27B2-688D-E114-9117BD2BB1B7}
AS: Windows Defender (Disabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
AS: IObit Malware Fighter (Disabled - Up to date) {A751AC20-3B48-5237-898A-78C4436BB78D}
FW: avast! Internet Security (Disabled) {131692B0-0864-D491-4E21-3A3A1D8BBB47}

Your call .....
Win7 x32 Ult. SP1, Brain 2.0 / Win10 x64, Brain2.5
My help is always free but if you would like to help encourage me or show your thanks -----> DONATE

Offline Pondus

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Quote
AS: IObit Malware Fighter (Disabled - Up to date) {A751AC20-3B48-5237-898A-78C4436BB78D}
some info you may want to read about IObit   https://forums.malwarebytes.org/index.php?/topic/29681-iobit-steals-malwarebytes-intellectual-property/

and you find lots more if you google