Hi bob,
sorry mate, i was being sarky about the updates bit.
I have always diligently updated on a regular basis but somehow my system has been wiped clean of any history of them. It also says that i have never checked for or installed any which is nonsense.
when i was unable to install this update although the other 11 installed correctly, i did a system restore which also failed due to something missing in the restore sequence. I then undid the restore & subsequently have ended up where i am now.
I have no way of knowing if the updates i previously installed over the last 2 years are in fact still on the machine but i assume that they are as when i now check for updates all i get is the latest failed one, plus another message that i have never checked/installed any.
sorry i appeared to mislead you
llanedeyrnjack