Author Topic: Avast fails to run properly on Windows 10547  (Read 15477 times)

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Avast fails to run properly on Windows 10547
« on: September 19, 2015, 12:59:37 PM »
Since upgrading to Windows 10 build 10547 i have an issue where i can't access the Avast console even though it says it is running in task manager, does anyone else have this issue as uninstalling and reinstalling Avast doesn't help?

I am running the latest version of Avast.

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Re: Avast fails to run properly on Windows 10 build 10547
« Reply #1 on: September 19, 2015, 01:34:15 PM »
With the latest version of Avast installed (installed on 19/09/15) on Windows 10 build 10547 these are the problems i am seeing:

1.Unable to access the Avast console.
2. No tray icon appears.
3. Windows 10 fails to restart or shut down.

I tried the 'SFC /Scannow' Windows scan to see if it reported any bad files, it came back 100% clear.

I had no option but to UNINSTALL Avast as this solved the Windows 10 startup and shut down problems.

I understand build 10547 was only released yesterday and it is not a consumer build, so expect some issues with software installed, so hoping you guys can look into this?
« Last Edit: September 19, 2015, 01:37:27 PM by SnoopZ »

Offline essexboy

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Re: Avast fails to run properly on Windows 10547
« Reply #2 on: September 19, 2015, 03:46:22 PM »
That build of windows 10 is from the fast lane, so you should expect problems

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Re: Avast fails to run properly on Windows 10547
« Reply #3 on: September 19, 2015, 05:00:08 PM »
No i don't expect problems, i have been using several builds of Windows 10 on the fast ring and and with Avast everytime and this is the first time Avast has caused an issue for me, meaning i have had to uninstall it to make Windows 10 usable.

Hopefully the Avast team will pickup on this thread and if there are other people in the same predicament as me look into the issue.

Offline essexboy

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Re: Avast fails to run properly on Windows 10547
« Reply #4 on: September 19, 2015, 05:36:04 PM »
The fast ring is the beta stream so problems are to be expected

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Re: Avast fails to run properly on Windows 10547
« Reply #5 on: September 19, 2015, 06:04:22 PM »
Exactly, which is the reason i am reporting it here seeing it is Avast that i am having a problem with, so far i have had no help apart from...... problems are to be expected! lol

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Re: Avast fails to run properly on Windows 10547
« Reply #6 on: September 19, 2015, 07:53:36 PM »
Link to wikipedia here:  https://en.wikipedia.org/wiki/Software_release_life_cycle  Geek terminology explained.
Windows 10 Home 64-bit 22H2 Microsoft Windows Defender - Windows 11 Home 23H2 - Windows 11 Pro 23H2 Avast Premier Security version 24.4.6112 (build 24.4.9067.762) UI version 1.0.803

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Re: Avast fails to run properly on Windows 10547
« Reply #7 on: September 19, 2015, 08:31:12 PM »
Still no REAL help i see, i have been an Avast user for several years, if there is no real help on this forum then fine i understand that other people may not see this problem, but if all someone can do is talk about beta software (which i obviously know about!) or post links to terminology (which i obviously know about!) then there is no point in replying as Avast has been compatible with Windows 10 Preview for many months and all i did was come in here and kindly report that there seems to be a problem.

As of now i am unfortunately not an Avast user anymore and i won't bother reporting of a possible issue of Windows 10 builds if this is the sort of none helpful replies i get.

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Re: Avast fails to run properly on Windows 10547
« Reply #8 on: September 19, 2015, 08:44:57 PM »
Avast is compatible with windows 10, it may not be compatible with fast ring releases. I fail to see why you do not understand that.  Avast will be in the fast ring and test the  programme against that that.  If there is a problem they will not be able to fix it instantly

I am also on the fast ring yet it immediately reverts on my system when installed.  So mayhap I should stop using windows

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Re: Avast fails to run properly on Windows 10547
« Reply #9 on: September 19, 2015, 09:08:12 PM »
Thanks for the reply, i never expect them to fix things instantly( if indeed it did need fixing). :)

When you say Reverts, what do you mean by that, do you mean Avast doesn't work or it is working ok? :)
« Last Edit: September 19, 2015, 09:13:31 PM by SnoopZ »

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Re: Avast fails to run properly on Windows 10547
« Reply #10 on: September 19, 2015, 10:21:09 PM »
Nope windows went back to 10532 three times as it failed to install properly

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Re: Avast fails to run properly on Windows 10547
« Reply #11 on: September 20, 2015, 08:50:36 AM »
Learned a good lesson last night:

1)  deinstall avast before upgrading in the fast ring
2)  after the install is successful, create a good restore point.
3)  install Avast and see if everything ok.

In my case, as in others, Avast crashed Windows (or Windows crashed Avast if you prefer) - the UI wouldn't boot to the login screen.  Used System Restore to get back before Avast install..

Looking forward to an announcement that the issues has been found and fixed :)

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Re: Avast fails to run properly on Windows 10547
« Reply #12 on: September 20, 2015, 02:10:02 PM »
Hopefully we will hear something next week as i really would like to continue using Avast on Window 10 insider builds.

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Re: Avast fails to run properly on Windows 10547
« Reply #13 on: September 20, 2015, 03:45:39 PM »
10547 finally installed Avast works with no error.  No need to uninstall and re-install or run a repair 

IE is now becoming less usable on main sites.  Obviously they are pushing Edge but without the ability to run Roboform in Edge then I will not use it

I am now being foorced to use FF which I do not like although it is marginally better than Chrome

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Re: Avast fails to run properly on Windows 10547
« Reply #14 on: September 21, 2015, 04:20:09 PM »
10547 finally installed Avast works with no error.  No need to uninstall and re-install or run a repair 

IE is now becoming less usable on main sites.  Obviously they are pushing Edge but without the ability to run Roboform in Edge then I will not use it

I am now being foorced to use FF which I do not like although it is marginally better than Chrome

Is it the free standard version of Avast that you managed to install without issue as this is the version that i can't use at the moment?