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Author Topic: Unable Renew  (Read 1537 times)

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Unable Renew
« on: September 22, 2015, 08:00:32 AM »
I am trying to renew my free Avast protection, however, it only shows me options to purchase a license; there is no option for free 1 year renewal. It says my current protection is "internet security". Can someone help me?
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Offline Asyn

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Re: Unable Renew
« Reply #1 on: September 22, 2015, 08:32:43 AM »
Quote from: pocari on September 22, 2015, 08:00:32 AM
It says my current protection is "internet security". Can someone help me?
1. Download Avast Free Antivirus: https://files.avast.com/iavs9x/avast_free_antivirus_setup.exe
2. Follow instructions: https://www.avast.com/uninstall-utility (Run this tool for all prior installed Avast versions..!!)
3. Reinstall Avast with the downloaded installer from point 1.
4. Reboot.
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W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline bob3160

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Re: Unable Renew
« Reply #2 on: September 22, 2015, 09:15:29 PM »
Quote from: pocari on September 22, 2015, 08:00:32 AM
I am trying to renew my free Avast protection, however, it only shows me options to purchase a license; there is no option for free 1 year renewal. It says my current protection is "internet security". Can someone help me?
You can also uninstall your current version of Avast and it will give you an option to converting to the free version. :)
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