Author Topic: Avast! client popping up - trying to figure out why  (Read 10738 times)

0 Members and 1 Guest are viewing this topic.

Offline MartinZ

  • Moderator
  • Advanced Poster
  • *
  • Posts: 1055
  • Product Manager
Re: Avast! client popping up - trying to figure out why
« Reply #30 on: October 08, 2015, 03:00:58 PM »
Hi,

it's a bug on our update servers, we are working on a fix asap.

Martin

Offline NON

  • Japanese User
  • Avast Überevangelist
  • Massive Poster
  • *****
  • Posts: 4254
  • Whatever will be, will be.
Re: Avast! client popping up - trying to figure out why
« Reply #31 on: October 08, 2015, 03:12:08 PM »
Hi,

it's a bug on our update servers, we are working on a fix asap.

Martin

Thanks for the update Martin, hope it will be fixed soon. :)
Main: Win10 Pro 1909 64bit / Core i5-7400 3.0GHz / 16GB RAM / Avast 20 Premier Beta / Comodo Firewall 12
Mobile: Win10 Pro 1903 32bit, Vista SP2 32bit / Core 2 Duo SU9300 1.2GHz / 4GB RAM / Avast 20 Free / Windows Firewall Control
Phone: Android 2.3.4, 4.2.2 / Avast Mobile Security / Avast Anti-Theft

Avast の設定について解説しています。よろしければご覧ください。

Offline nei1

  • Newbie
  • *
  • Posts: 18
Re: Avast! client popping up - trying to figure out why
« Reply #32 on: October 08, 2015, 03:24:10 PM »
I had to try the "Forum Log-In" four times before my log-in went through.

In case of severe failure causing problems on millions of peoples' computers, then, at least, the avast! homepage should have a message on it.

A good message to put on the homepage would include: The update servers are having problems; the symptoms include users' avast! clients to periodically pop up and complain about not being able to connect; and a suggestion to please check the homepage again later when an ETA for repairs will be announced.

Right there on the homepage -- the first place most people will look for answers.

Then, people will know that the problem isn't in their own computers.  "Less communication" increases the anger.  "More communication" reduces the anger.  So, make an effort.

People shouldn't have to drill around the website and rummage through the forum, and read through to Page 3 to find out that the problem is being addressed.  You could put a message on the homepage.  Communicate with your millions of users instead of hiding.

Offline Pondus

  • Probably Bot
  • ****
  • Posts: 36555
  • Weihrauch Airguns
Re: Avast! client popping up - trying to figure out why
« Reply #33 on: October 08, 2015, 03:33:51 PM »
Quote
In case of severe failure causing problems on millions of peoples' computers, then, at least, the avast! homepage should have a message on it.
+1   


it is not the first bug or false positive that have flooded this forum with users looking for answer,  so lets hope they do something like that in the future     ;)




« Last Edit: October 08, 2015, 03:36:48 PM by Pondus »

Offline nei1

  • Newbie
  • *
  • Posts: 18
Re: Avast! client popping up - trying to figure out why
« Reply #34 on: October 08, 2015, 04:14:53 PM »
Thanks Pondus.  +1 to you too.

Offline daveweb

  • Jr. Member
  • **
  • Posts: 94
Re: Avast! client popping up - trying to figure out why
« Reply #35 on: October 08, 2015, 04:53:42 PM »
So, is it fixed yet? *typed on a laptop running Ubuntu*

Online DavidR

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 82741
  • No support PMs thanks
Re: Avast! client popping up - trying to figure out why
« Reply #36 on: October 08, 2015, 04:56:42 PM »
So, is it fixed yet? *typed on a laptop running Ubuntu*

Reportedly so.
WinXP ProSP3/ Core2Duo E8300/ 4GB Ram/ avast! free 18.5.2342/ Firefox ESR, uBlock Origin, uMatrix/ MailWasher Pro7.11.0/ DropMyRights/ WinPatrol+/ Drive Image 7.1/ SnagIt 10.0/ avast! mobile security
Windows 10 Home 1909 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 20.2.2401 (build 20.2.5130.565) UI-1.0.502/ WinPatrol+/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro

Offline daveweb

  • Jr. Member
  • **
  • Posts: 94
Re: Avast! client popping up - trying to figure out why
« Reply #37 on: October 08, 2015, 05:16:57 PM »
OK, thanks.  :)

Offline PamJ-2

  • Jr. Member
  • **
  • Posts: 21
  • PamJ
    • The Perfect Word Transcription Service
Re: Avast! client popping up - trying to figure out why
« Reply #38 on: October 08, 2015, 05:31:44 PM »
It's fixed for me.
Windows 7 (64-bit). Avast Free 17.2.2288 (build 17.2.3419.59); Malwarebytes 2.20.1024; SUPERAntiSpyware 6.0.1224; Firefox 51.0.1; Chrome 57.0.2987.98; Dell Inspiron 660 w/4 GB RAM; Dell 20" widescreen flat panel monitor

Offline avant-guvnor

  • Full Member
  • ***
  • Posts: 107
Re: Avast! client popping up - trying to figure out why
« Reply #39 on: October 15, 2015, 03:21:34 PM »
On the Avast user interface >> Account, I am still getting The online content is unavailable, with a Reload button. Clicking the Reload button returns the same message, The online content is unavailable.

When is this going to be fixed?