Author Topic: Avast! client popping up - trying to figure out why  (Read 12110 times)

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Offline MartinZ

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Re: Avast! client popping up - trying to figure out why
« Reply #30 on: October 08, 2015, 03:00:58 PM »
Hi,

it's a bug on our update servers, we are working on a fix asap.

Martin

Offline NON

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Re: Avast! client popping up - trying to figure out why
« Reply #31 on: October 08, 2015, 03:12:08 PM »
Hi,

it's a bug on our update servers, we are working on a fix asap.

Martin

Thanks for the update Martin, hope it will be fixed soon. :)
Main: Win10 Pro 20H2 64bit / Core i5-7400 3.0GHz / 16GB RAM / Avast 21 Premium Beta(Icarus) / Comodo Firewall (testing again)
Mobile: Win10 Pro 20H2 64bit / Core i5-3340M 2.7GHz / 8GB RAM / Avast 21 Free / Windows Firewall Control

Avast の設定について解説しています。よろしければご覧ください。

Offline nei1

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Re: Avast! client popping up - trying to figure out why
« Reply #32 on: October 08, 2015, 03:24:10 PM »
I had to try the "Forum Log-In" four times before my log-in went through.

In case of severe failure causing problems on millions of peoples' computers, then, at least, the avast! homepage should have a message on it.

A good message to put on the homepage would include: The update servers are having problems; the symptoms include users' avast! clients to periodically pop up and complain about not being able to connect; and a suggestion to please check the homepage again later when an ETA for repairs will be announced.

Right there on the homepage -- the first place most people will look for answers.

Then, people will know that the problem isn't in their own computers.  "Less communication" increases the anger.  "More communication" reduces the anger.  So, make an effort.

People shouldn't have to drill around the website and rummage through the forum, and read through to Page 3 to find out that the problem is being addressed.  You could put a message on the homepage.  Communicate with your millions of users instead of hiding.

Offline Pondus

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Re: Avast! client popping up - trying to figure out why
« Reply #33 on: October 08, 2015, 03:33:51 PM »
Quote
In case of severe failure causing problems on millions of peoples' computers, then, at least, the avast! homepage should have a message on it.
+1   


it is not the first bug or false positive that have flooded this forum with users looking for answer,  so lets hope they do something like that in the future     ;)




« Last Edit: October 08, 2015, 03:36:48 PM by Pondus »

Offline nei1

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Re: Avast! client popping up - trying to figure out why
« Reply #34 on: October 08, 2015, 04:14:53 PM »
Thanks Pondus.  +1 to you too.

Offline daveweb

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Re: Avast! client popping up - trying to figure out why
« Reply #35 on: October 08, 2015, 04:53:42 PM »
So, is it fixed yet? *typed on a laptop running Ubuntu*

Offline DavidR

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Re: Avast! client popping up - trying to figure out why
« Reply #36 on: October 08, 2015, 04:56:42 PM »
So, is it fixed yet? *typed on a laptop running Ubuntu*

Reportedly so.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 21.8.2487 (build 21.8.6586.691) UI 1.0.666/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline daveweb

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Re: Avast! client popping up - trying to figure out why
« Reply #37 on: October 08, 2015, 05:16:57 PM »
OK, thanks.  :)

Offline PamJ-2

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Re: Avast! client popping up - trying to figure out why
« Reply #38 on: October 08, 2015, 05:31:44 PM »
It's fixed for me.
Windows 10 (64-bit). Avast Free 2010.2442 (build 20.5.5410.586); Malwarebytes Free 4.2.3.96;  Firefox 84.0.1; Dell Inspiron 3668

Offline avant-guvnor

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Re: Avast! client popping up - trying to figure out why
« Reply #39 on: October 15, 2015, 03:21:34 PM »
On the Avast user interface >> Account, I am still getting The online content is unavailable, with a Reload button. Clicking the Reload button returns the same message, The online content is unavailable.

When is this going to be fixed?