Author Topic: Can't Restore file from Quarantine in the new Version  (Read 3300 times)

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Can't Restore file from Quarantine in the new Version
« on: December 01, 2015, 06:02:45 AM »
I couldn't figure out a way to restore a improperly quarantined file on my Surface Book running windows 10 with the newest version of Avast, I could get to the chest just fine but there were no right click options or anything else to restore the file.  Uninstalled until this is fixed.

Offline Pondus

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Re: Can't Restore file from Quarantine in the new Version
« Reply #1 on: December 01, 2015, 07:21:03 AM »
Quote
I could get to the chest just fine but there were no right click options or anything else to restore the file.
There should be, so seems something is/was wrong with your install



Online DavidR

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Re: Can't Restore file from Quarantine in the new Version
« Reply #2 on: December 01, 2015, 05:07:58 PM »
I don't know what your version was, but that was working for me in the latest regular release 11.1.2241 and also in this current beta session 11.1.2244.

A Repair of avast would have been a good first step, but we won't know if that would have worked for you or not.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.3.6108 (build 24.3.8975.762) UI 1.0.801/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security