Author Topic: Avast Free - unable to access BBC IPlayer - cannot turn off SecureDNS  (Read 3556 times)

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Offline badgez

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I have Avast Free installed.

To access overseas sites [BBC, etc] from Australia through unblock-us, I have to:
1. close BBC Iplayer
2. close unblock-us
3. right-click AVAST shortcut on toolbar
4. left-click Avast shields control
5. left-click Disable until computer is restarted
6. in Avast pop-up click yes
7. re-open unblock-us
8. re-open BBC Iplayer
9.  Then all is aok

Unblock-us emailed to say:
Can you try to do this instead, open the Anti Virus UI, and select 'Settings'. Next select - Active Protection. Here you will see the various Active Protection features, and where Secure DNS is located. When turning this off, you will be presented with a few options, select 'Disable Permanently'.
Hope this helps so you won't have to disable Avast every time you start up the PC.
Signed unblock-us.

Apparently Avast free version does not have Active Protection - can someone suggest how I may turn off Secure DNS on my PC?

Any help would be greatly appreciated.  Thank You

Offline Asyn

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SecureDNS isn't included in the free version.
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Offline maxxx126

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Re: Avast Free - unable to access BBC IPlayer - cannot turn off SecureDNS
« Reply #2 on: February 01, 2016, 08:23:14 PM »
Their claims that secure DNS is not part of the free version are not true, at least part of it is. You can verify it by tracing a "nslookup" command, it is going to Avast dns server and if you have a local network the IP will be changed or unknown. It is not possible to disable this in the settings of the free version.
So after quite a few years of using Avast I have finally decided to uninstall it and use something else as I had to disable it by stopping the server anyway.
 

Offline bob3160

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Re: Avast Free - unable to access BBC IPlayer - cannot turn off SecureDNS
« Reply #3 on: February 01, 2016, 08:42:34 PM »
Secure DNS as already mentioned is not part of the free version of Avast.
Since you give no example of what is being sent to Avast through a secure DNS, it can't be checked into any further.
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Offline lukor

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Re: Avast Free - unable to access BBC IPlayer - cannot turn off SecureDNS
« Reply #4 on: February 01, 2016, 11:11:38 PM »
Hi guys,
you can check http://securedns.ff.avast.com/ and find out if you are or are not secured by SecureDNS.

Thanks.
Lukas.

Offline bob3160

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Re: Avast Free - unable to access BBC IPlayer - cannot turn off SecureDNS
« Reply #5 on: February 01, 2016, 11:18:09 PM »
Hi guys,
you can check http://securedns.ff.avast.com/ and find out if you are or are not secured by SecureDNS.

Thanks.
Lukas.

In my case, this refers to SecureLine - I need it when I'm using Hotel WiFi. :)
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Offline Rednose

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Re: Avast Free - unable to access BBC IPlayer - cannot turn off SecureDNS
« Reply #6 on: February 02, 2016, 12:21:53 AM »
I need it when I'm using Hotel WiFi. :)

You always need a VPN / SecureLine Bob, preferably with a server outside the NSA ... eh USA ;)

Greetz, Red.
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Offline bob3160

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Re: Avast Free - unable to access BBC IPlayer - cannot turn off SecureDNS
« Reply #7 on: February 02, 2016, 02:15:01 AM »
I need it when I'm using Hotel WiFi. :)

You always need a VPN / SecureLine Bob, preferably with a server outside the NSA ... eh USA ;)

Greetz, Red.
My server at home is quite secure. :)
Free avast! Security Seminar: http://bit.ly/2N1eaR2  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 10 Pro v1909 64bit, 24 Gig Ram, 1TB SSD, AvastOmni 20.3.xxx, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq