Author Topic: time to quit avast  (Read 2709 times)

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time to quit avast
« on: January 02, 2016, 09:58:52 AM »
hi all,
been nice using avast anti virus until lately. 2 things lead to leaving avast , it probably is of no concern to avast , after all whats a few thousand leaving when they have a large customer base, however, if they didnt do the things they are doing then they would have a few thousand more and perhaps the revenue that comes with it.

avast does not supply a "contact us mail addy", thankfully according to recent eu directives, this will become illegal for a site to NOT show a valid email address on their website. this is only being done due to the number of complaints that it is impossible to contact avast, so of course when your product becomes faulty, there is nowhere to turn and no contact can be made, tantamount to taking money under false pretences (scamming etc. imagine you buy the product then i goes wrong and you cannot contact the seller, well here is a prime site that does just that.

2nd reason to leave is the interminable popups concerning a secure vpn, now why would i want a popup for a vpn when i am never gonna need or use a vpn, however up it pops 4 times an hour minimum, as we all know the bane of most users lives is popup advertising,could be called how to shoot yourself in the foot

there are loads of antivius progs out there and if avast are quite willing to make you go to another of them then its down to avast , no contact us and popups by the hundred.

nice being here, cant wait for the eu directive to become law,

you must really ask yourself why would a site such as avast refuse to put an email addy on therir own site, begs the question of what are they hiding or running from.

as most worthy pc mags tell you , if a site refuses to supply a contact us addy then do not use them as its most prob going to be a scam

Offline Pondus

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Re: time to quit avast
« Reply #1 on: January 02, 2016, 12:04:25 PM »
Quote
avast does not supply a "contact us mail addy", thankfully according to recent eu directives, this will become illegal for a site to NOT show a valid email address on their website. this is only being done due to the number of complaints that it is impossible to contact avast, so of course when your product becomes faulty, there is nowhere to turn and no contact can be made, tantamount to taking money under false pretences (scamming etc. imagine you buy the product then i goes wrong and you cannot contact the seller, well here is a prime site that does just that.
You contact avast here  >>  Submit a ticket >> https://support.avast.com/support/home



Quote
2nd reason to leave is the interminable popups concerning a secure vpn, now why would i want a popup for a vpn when i am never gonna need or use a vpn, however up it pops 4 times an hour minimum, as we all know the bane of most users lives is popup advertising,could be called how to shoot yourself in the foot
You can turn off popup



« Last Edit: January 02, 2016, 12:07:44 PM by Pondus »

Offline Eddy

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Re: time to quit avast
« Reply #2 on: January 02, 2016, 02:57:19 PM »
As Pondus already said, there sure is a way to contact avast by email.
The ticket form is the same as sending a email through a email client.
The EU directive that you are referring to does not say there must be a email address, but a (easy) way to contact a company.

The pop-ups can be disabled in the paid versions.
In the free version you can set avast to silent/game mode.
Not advised since also critical alerts will not be shown.

Quote
there are loads of antivius progs out there
True, but there is a reason why avast is currently the world leader.

Offline polonus

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Re: time to quit avast
« Reply #3 on: January 02, 2016, 11:24:59 PM »
Dear posters in this thread, what about this: https://www.avast.com/contacts

polonus
Cybersecurity is more of an attitude than anything else. Avast Evangelists.

Use NoScript, a limited user account and a virtual machine and be safe(r)!

Offline bob3160

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Re: time to quit avast
« Reply #4 on: January 03, 2016, 05:25:29 PM »
A simple Google search gives plenty of answers:
http://lmgtfy.com/?q=how+do+i+contact+Avast+%3F#
Free Security Seminar: https://bit.ly/bobg2023  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 11 Pro v24H2 64bit, 32 Gig Ram, 1TB SSD, Avast Free 24.4.6112, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq -- My Online Activity https://bit.ly/BobGInternet

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Re: time to quit avast
« Reply #5 on: January 03, 2016, 06:01:56 PM »
Quote
You can turn off popup

How can I do this in free version? (without paying)
by the way I do not want to switch to game mode.
Thanks

Offline Eddy

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Re: time to quit avast
« Reply #6 on: January 03, 2016, 06:04:32 PM »
As I said, they can be turn off in the paid versions.