Anti-Theft not working in combination with mobile security?

[REDACTED]

Hello,
i've the following problem:
- i install the anti theft module (as stand-alone) and the sms comands work fine, but if i additionaly install the mobile security module the sms comands activate no action.
- the sms commands are hidden while recieving
- normal sending or sending the comands through the mobile security interface bring both no results
- comands from the avast-account website work
- un/reinstalling , "clearing" the phone, or changing chronology of installation ... no results
- no sms - filters are set in mobile security
-"Android 4.4 Support" in anti theft module (digit sms) ... no change

phone is a fairphone fp1 with android jelly-bean 4.2
mobile security version 4.0.8139
anti theft version 3.0.7862

i hope someone here has an idea...

thanks & best regards
carsten
 

[Eddy]

You need to install AMS and then anti-theft.
But better wait, AMS-5 is being rolled out at the moment and is a "all-in-one" (free)

[REDACTED]

updated mobile security to 5.0.10-8746-c6f6211 , now it works

thank you

[Eddy]

First post I read today and it says the problem is solved.
That is a good start of the day

Keep in mind that with the new AMS-5 avast has (and still is) making changes to the https://my.avast.com website.
If you run into a problem again, wait a few hours and try again.
If it still doesn't work, mention it here or submit a ticket.

[REDACTED]

I'm agree that I'm confused with the new Mobile Security interface between it and Anti Theft. Where did the connection to Anti-Theft go!? I don't know how I can access that anymore. Even searching Google Play for my existing apps, the only option is 'Deactivate' rather than open...yikes!!

I'd also add that the new UI for Mobile Security is frustrating. Perhaps you could issue an 'advanced' view? like a feature to disable specifically the WiFi 'you are safe' notification, especially for networks already saved to my device. It's annoying to be prompted to scan or rescan a network that I already trust, and the notification in the toolbar is annoying. Please add a feature to disable this.