Hello Forum Members,
i have a huge problem and I need your help! A friend of mine had a problem with his SimCard and since we have the same phone (HTC One M8), he asked me if I could try his card in my phone. Thats what we did.....well....the Anti Theft Siren sounded and it said "This phone has been lost or stolen". So I put the phone out and put my Sim Card back in it. The same again: siren and voice.....This is strange, since my Simcard is marked as trusted card. So....I went online and logged in to my Avast Account.....my phone is listed there, as well as my trusted Sim Card. But...when I try to contact my phone via my Avast Account...it doesn't work. It says, it can't connect to my phone. When I change the settings, it is not accepted. When I try to mark my phone as found, or try to close the siren....whatever....it doesn't work. I can't even change my PIN.....next problem, I can't remember the pin, but i can't change it neither......
When I start my phone, the siren goes and the phone is locked....i try to send the SMS with the pin to the other chosen number-but nothing happens.....no SMS is received.
So.....I'm very angry, I need to use my phone very urgent.....any suggestions would be appreciated........
