Account "Jacked"

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Did anyone else have their account banned because someone called @TheLeakedHacker had hacked it? It happened to me and I saw one other person saying it had to them too before my account was banned.

I have to thank Bob3160 and an Avast employee named Moroni for helping me get the account back. I have no idea what exactly happened and why. My computer has been scanned with Malwarebytes and 2 other scanners and nothing has been found. Searching the web for references to TheLeakedHacker did turn up one person who thinks he is some kind of protector of the internet and claims not to have ever hacked anyone but I don't know if it is the same person.

[CraigB]

Glad you got your account finally fixed up Dch, I discussed with Asyn early yesterday that I would pm Moroni about your issue as I could see you had be trying to access your account with your true IP after it had changed from the hackers ( Theleakedhacker ),Moroni then pm'd me to say he was emailing you asap to organise rectifying the problem.

[schmidthouse]

Are there any ideas/investigation on how this is being done?

[CraigB]

Weak passwords would be my guess.

[Pondus]

Weak passwords would be my guess.

Norton Password generator >> https://identitysafe.norton.com/no/password-generator

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Yeah, that was it. TheLeakedHacker, not Elite. Elitehackér was another one I got a while back in a scam email about Blizzard
 Investigating my Warcraft account. When I checked the mail header it had come from elitehacker@xxxx.com. Kind of a dead giveaway ☺. Thanks for the help.

[CraigB]

Your welcome

[bob3160]

Yeah, that was it. TheLeakedHacker, not Elite. Elitehackér was another one I got a while back in a scam email about Blizzard
 Investigating my Warcraft account. When I checked the mail header it had come from elitehacker@xxxx.com. Kind of a dead giveaway ☺. Thanks for the help.

Welcome back!

This indicates that you probably used the same password in many different places. Never a good practice.
It also means that you already knew that your password had been hacked and could have foreseen that other accounts
where that same username and p/w combo were used were at risk.
Security needs to be a proactive practice. When it's not, you see what happens.
Hopefully this has made you see the light.

[polonus]

Hi Dhc48,

Welcome back to the official Avast support forums. 
Glad your account has been recovered from being compromized.
A combination of a known e-mail address and a weak(er) password is always a potential risk,
but that is water under the bridge now.
Well it is Avast now that has to analyze and improve their routine at the front-end and beyond.
This was not a large scale incident, but a targeted incident rather,
anyway it is the second time around we had "trouble" in these respects.
Sure thing it has to be looked into properly, then analyzed and when feasable mitigated. 

polonus