Author Topic: Password Change  (Read 2863 times)

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Password Change
« on: February 17, 2016, 09:44:12 PM »
Has there been a genuine email as below >

Over a year and a half ago, in May 2014, we informed you that the 3rd party software running the Avast Forums got hacked and thieves had access to user names, nicknames, email addresses and passwords. This issue affected less than 0.2% of our 200 million users at the time. No payment, license, or financial systems or other data was compromised.
 
Unfortunately with hacks, the old passwords and data taken can still be in circulation, so it is important to change your password and use best practice in securing a new, strong password. We have reason to believe the thieves from the 2014 forum software hack are trying to use the old passwords, and have cracked many of those passwords, so we are sending this notice and reminder to all forum users to change your password, using alpha numeric, uncommon passwords to keep them secure. And make sure you are no longer using old passwords on any other platforms.
 
Please go to https://my.avast.com to change your Avast account credentials.
 
Thanks,

The Avast Team
 

Offline DavidR

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Re: Password Change
« Reply #1 on: February 17, 2016, 09:53:42 PM »
Yes, there are several topics on it in the forums and I too have receive it myself.
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Re: Password Change
« Reply #2 on: February 20, 2016, 07:14:14 PM »
But is it genuine from avast? It contains a link to change your password. The sender email address is "Avast Antivirus <support@email.avast.com>".

Offline CraigB

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Re: Password Change
« Reply #3 on: February 20, 2016, 07:22:52 PM »
Yes it's a genuine email sent from Avast.

Offline DavidR

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Re: Password Change
« Reply #4 on: February 20, 2016, 09:33:10 PM »
But is it genuine from avast? It contains a link to change your password. The sender email address is "Avast Antivirus <support@email.avast.com>".

I thought that my reply to Stewart2240 "Has there been a genuine email as below" would have been clear 'Yes,' and then further expansion.

Yes, there are several topics on it in the forums and I too have receive it myself.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.4.6112 (build 24.4.9067.762) UI 1.0.803/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security