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Instructions do not work!
«
on:
March 04, 2016, 10:57:13 PM »
Following the instructions found at
https://www.avast.com/en-us/faq.php?article=AVKB126#artTitle
I am taken to a page of text to look up my order. Then I am redirected to another page of text that has a link to manage my subscription.
https://store.avast.com/DRHM/store?Action=DisplayCustomerServiceOrderSearchPage&SiteID=avast
If I follow that link, There is no option to turn of the automatic renewals. All pages are text and do not match those shown in the instructions. Why? It's a little scary for my anti-virus company to have website trouble and instructions that don't work. I hope someone can shed some light on this. Before anyone asks, no, it doesn't happen on any other site. Thanks.
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schmidthouse
VIRUS FREE A Long Time
Avast Evangelist
Starting Graphoman
Posts: 7168
When you think you know, Think Again
Re: Instructions do not work!
«
Reply #1 on:
March 04, 2016, 11:20:51 PM »
Hi Melanie27
Possibly this may help:
You can also look at/change the auto-renewal yourself here
https://www.avast.com/find-order
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