I've discovered and tested "insert note into clean mesage" ( text version ).
From times to times, the text isn't inserted in e-mails.
Does is means that :
- the e-mail hasn't been scanned
- it contains virus ( but I don't have any notification )
- there's a problem with e-mail scan.
How can I be sure that the message that doesn't contain the text is safe ?
Has someone still encountered this problem ?
Thank you for help.
Sincerely from France.
It should not happen...
But, do you configure avast! to scan 'all your email accounts'? Even those created in the future? Run Mail Protection Wizard from Start Menu... Probably, if the note is not added the e-mail hasn't been scanned... (I suppose you have 4 notes files into <avast folder>/<language>/Aswclntg.htm, Aswclntg.txt, Aswinftg.htm and Aswinftg.txt
How can I be sure that the message that doesn't contain the text is safe?
See if there is some added text to the message header:
X-Antivirus: avast! (VPS ...date...), Outbound message
X-Antivirus-Status: Clean
X-Antivirus: avast! (VPS ...date...), Inbound message
X-Antivirus-Status: Clean
The first two lines refer to message sending. In the first line, there is information about the version of the virus database and whether it is outgoing or incoming message. The second line contains results of file scanning. If it is not infected, the word Clean should appear; if it is infected, the word Infected would appear instead. If it was not scanned, then the words "Not tested" would appear. If these lines are not in the headers at all, it probably means that the message did not pass through the Mail scanner, and thus the system is not configured properly.