Author Topic: Need help with updating engine and programmes  (Read 1621 times)

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Need help with updating engine and programmes
« on: April 06, 2016, 09:05:44 PM »
iv had issues for a while now, iv tried to update the engine and prorammes, left it running overnight, tried to uninstall avast, but for some unknown reason my pc wont allow me to do this, can anyone please give me ideas on how to sort it out
(sorry for posting in wrong place earlier)  :-\

Offline Pondus

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Re: Need help with updating engine and programmes
« Reply #1 on: April 06, 2016, 09:09:07 PM »
see instructions here  >>  https://forum.avast.com/index.php?topic=53253.0
scoll down to second picture > Farbar Recovery Scan Tool < run as instructed and attach the two diagnostic logs

See below the box you write in > Attachments and other options


Offline bob3160

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Re: Need help with updating engine and programmes
« Reply #2 on: April 06, 2016, 10:17:32 PM »
Have you tried doing a repair of Avast ???

Control Panel> Program and Features (Add/remove program)>Select Avast> Select Repair. Reboot when completed
https://www.avast.com/faq.php?article=AVKB204
Free Security Seminar: https://bit.ly/bobg2023  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 11 Pro v24H2 64bit, 32 Gig Ram, 1TB SSD, Avast Free 24.4.6112, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq -- My Online Activity https://bit.ly/BobGInternet

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Re: Need help with updating engine and programmes
« Reply #3 on: April 07, 2016, 12:41:30 AM »
Thanks Pondus i will try what you suggest tomorrow, and let you know how it goes  :)

bob3160 i have tried that but it says, "unable to repair" but grateful for your input and help
 

Offline bob3160

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Re: Need help with updating engine and programmes
« Reply #4 on: April 07, 2016, 01:05:13 AM »
Thanks Pondus i will try what you suggest tomorrow, and let you know how it goes  :)

bob3160 i have tried that but it says, "unable to repair" but grateful for your input and help
The logs Pondus suggested will allow someone to check for probable conflicts.
Free Security Seminar: https://bit.ly/bobg2023  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 11 Pro v24H2 64bit, 32 Gig Ram, 1TB SSD, Avast Free 24.4.6112, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq -- My Online Activity https://bit.ly/BobGInternet