Of course with windows 10 you no longer get an error code, about as much use as a chocolate teapot
OK next would be to try windows all in one as I have had some limited success with that
Download Windows All In One Repair from
Tweaking.com to your desktop
Install the programme
Reboot to safe mode with networking
Run Windows All In One
Select Step 2
Select open Pre-repairs scan then click scan
Let that complete
Save the results to a text file on your desktop
Next select Step 5 and back up the registry
Open the Repairs tab
Select the following repair numbers :
17 and 29Set the system to reboot on completion
The press Start Repairs