Author Topic: Avast Administration Console not running after update  (Read 2847 times)

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Offline Tabaronde

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Avast Administration Console not running after update
« on: April 15, 2016, 11:39:38 AM »
Hello,

I just updated our Avast Endpoint Protection Suite to the latest version (v1.3.3.112).
The update was succesfull but the Avast Administration Console was not available and I could not log in to it using my browser.

I checked and these services were not running:

- avast! Administration Console
- avast! Administration Console Website Host

Starting these services both came up with an error: "Access denied". Checking the LogOn-tab of the services-window I saw that the services were set up to be started under the account "Network Service". I changed both services to be started under "Local System account".

This is not the first time I had to do this. After updating to our previous version this was also the case, so I thought I'ld better report it here.

Please fix this in the next update.

Thanks,
Roland de Herder