Author Topic: Local network access  (Read 1501 times)

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Local network access
« on: June 15, 2016, 01:45:49 PM »
Hi there,

I am using Avast internet Security. Several times a wek i can no longer access my local network, disabling avast solves this issue. When i reenable avast i can still access my local network. Anyway to solve this strange behaviour.

Kind regards,
Thijs

Offline Asyn

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Re: Local network access
« Reply #1 on: June 15, 2016, 02:44:31 PM »
- Which version of AIS..?
- OS..? (32/64 Bit..? - which SP/Build..?)
- Other security related software installed..?
- Which AV(s) did you use before Avast..?
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

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Re: Local network access
« Reply #2 on: June 16, 2016, 09:25:00 AM »
Thanks for your reply Asyn,

To answer your questions:

- Which version of AIS: 11.2.2262 (paid subscription)
- OS: Windows 10, version 1511, 64bit
- Other security related software installed..: None
- Which AV(s) did you use before Avast..: avira

Offline Asyn

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Re: Local network access
« Reply #3 on: June 16, 2016, 09:38:59 AM »
First, be sure to get rid of all remnants of your prior installed AV(s)..!!
-> https://www.avast.com/faq.php?article=AVKB11#artTitle

Then:
1. Download Avast Internet Security: https://files.avast.com/iavs9x/avast_internet_security_setup.exe
2. Follow instructions: https://www.avast.com/uninstall-utility (Run this tool for all prior installed Avast versions..!!)
3. Reinstall Avast with the downloaded installer from point 1.
4. Reboot.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0