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Author Topic: Scheduled scan time doesn't match actual scan time  (Read 2649 times)

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Offline djw86

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Scheduled scan time doesn't match actual scan time
« on: July 22, 2016, 12:45:19 AM »
I have Program version 12.1.2272 (build 12.1.3076.6).  I am running it on a Dell desktop under Windows 10, version 1511, OS build 10586.494.

Everything has been recently installed / upgraded, so I am pretty sure I have the current version of everything.

This is a new machine, and I installed Avast on 7/4/16, and started running scheduled full system scans on 7/5/16.

The scans are scheduled to run at "1:00:00 AM", or 01:00 on the schedule screen.  My scans take about 22 to 25 minutes to complete.

Here are the dates and times that are reported in the Scan History screen.  All events are for the "Full system scan" that I scheduled.

7/5/16    1:00:00 AM
7/6/16    1:00:00 AM
7/7/16    1:00:00 AM
7/8/16    3:10:00 AM
7/9/16    1:01:02 AM
7/10/16  3:28:27 AM
7/11/16  1:54:44 AM
7/12/16  4:48:53 AM
7/13/16  1:11:22 AM
7/14/16  1:52:38 AM
7/15/16  5:13:41 AM
7/16/16  2:24:41 AM
7/17/16  5:20:13 AM
7/18/16  1:00:00 AM
no scan on 7/19.....??
7/20/16  2:22:54 PM.....note, now in the afternoon....
7/21/16  12:20:04 PM

Any idea what is going wrong, or how I can get the scheduled scan to start on time?

Thanks.............Dave

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Offline bob3160

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Re: Scheduled scan time doesn't match actual scan time
« Reply #1 on: July 22, 2016, 10:55:38 PM »
Welcome to the forum. :)
My first question is why are you running daily scans ???
Avast monitors everything you do on your system and on-line.
Once you know your system is clean, why run scans ???
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Offline Rundvleeskroket

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Re: Scheduled scan time doesn't match actual scan time
« Reply #2 on: July 22, 2016, 11:14:00 PM »
Why have the option to schedule daily scans then? ;)

Maybe he has set his daily scan to be more comprehensive than the real-time scanner. Who knows ..
« Last Edit: July 22, 2016, 11:16:51 PM by Rundvleeskroket »
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Offline bob3160

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Re: Scheduled scan time doesn't match actual scan time
« Reply #3 on: July 22, 2016, 11:20:20 PM »
Quote from: Rundvleeskroket on July 22, 2016, 11:14:00 PM
Why have the option to schedule daily scans then? ;)

Maybe he has set his daily scan to be more comprehensive than the real-time scanner. Who knows ..
If it makes you happy, go ahead. it's your time you're using not mine. :)
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Offline Rundvleeskroket

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Re: Scheduled scan time doesn't match actual scan time
« Reply #4 on: July 23, 2016, 12:50:03 AM »
He is not using his time, since the scans are set to run at night. Presumably when he is not using his machine.

I myself run a daily full scan when I'm eating dinner, and the PC would otherwise be idling. So also .. not competing with my usage of the machine.

Avast has added the option to schedule a scan. If that is such a weird thing, why not question that instead? ;)
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Offline novakja

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Re: Scheduled scan time doesn't match actual scan time
« Reply #5 on: August 01, 2016, 11:26:44 AM »
Quote from: djw86 on July 22, 2016, 12:45:19 AM
I have Program version 12.1.2272 (build 12.1.3076.6).  I am running it on a Dell desktop under Windows 10, version 1511, OS build 10586.494.

Everything has been recently installed / upgraded, so I am pretty sure I have the current version of everything.

This is a new machine, and I installed Avast on 7/4/16, and started running scheduled full system scans on 7/5/16.

The scans are scheduled to run at "1:00:00 AM", or 01:00 on the schedule screen.  My scans take about 22 to 25 minutes to complete.

Here are the dates and times that are reported in the Scan History screen.  All events are for the "Full system scan" that I scheduled.

7/5/16    1:00:00 AM
7/6/16    1:00:00 AM
7/7/16    1:00:00 AM
7/8/16    3:10:00 AM
7/9/16    1:01:02 AM
7/10/16  3:28:27 AM
7/11/16  1:54:44 AM
7/12/16  4:48:53 AM
7/13/16  1:11:22 AM
7/14/16  1:52:38 AM
7/15/16  5:13:41 AM
7/16/16  2:24:41 AM
7/17/16  5:20:13 AM
7/18/16  1:00:00 AM
no scan on 7/19.....??
7/20/16  2:22:54 PM.....note, now in the afternoon....
7/21/16  12:20:04 PM

Any idea what is going wrong, or how I can get the scheduled scan to start on time?

Thanks.............Dave

Hello djw86,
thank you for reporting this issue, it is internally tracked as QASP-685 and we have successfully reproduced it with Avast v. 12.2.2272 (build 12.2.3076). Is it still present with the latest release (Avast v. 12.2.2276, build 12.2.3126)?
Also, could you please send us SupportPackage?

Thank you!
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