Author Topic: Forza Horizon 3 app  (Read 3792 times)

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Offline dome95

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Forza Horizon 3 app
« on: September 30, 2016, 04:52:11 AM »
Ich wollte nur mal wissen warum avast scheinbar die forza horizon 3 app blockiert, so das man das Spiel zwar starten kann dieses aber mitten im intro anhält und das Fenster schließt. Denn ohne avast wird das Spiel richtig gestartet ?

Offline Asyn

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Re: Forza Horizon 3 app
« Reply #1 on: September 30, 2016, 06:00:32 AM »
Info von den Devs: Hello, we are working on resolving the issue, but we are not able to reproduce the issue. Can you, please post your HW configuration, especially graphic card? We observed this with NVIDIA card and update of the driver fixed this. We also saw that some wokraround with modifiing avast5.ini can help: http://forums.forzamotorsport.net/turn10_postst70863_I-think-I-found-a-fix-for-the-Avast-startup-crash--without-uninstalling-Avast.aspx
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline Asyn

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Re: Forza Horizon 3 app
« Reply #2 on: October 01, 2016, 06:30:40 AM »
Update: Hi,we actually ran extensive tests on Forza day before launch and ran only into crashes that were not caused by Avast but rather by NVIDIA video drivers. Updating them did fix all crashes regardless whether Avast was installed or not. We made especially sure to also enable virtualization as was reported on the official forum that might be the source of them problem but still no luck in getting Forza to crash :)
May I ask you to try to reinstall Avast now that Forza is working and let us know whether it changed anything? Our suspicion is that it was the restart itself that made Forza work, not the actual presence of the antivirus. I see several of you already did that but please let's have it as the first step of our diagnosis for everyone - please try to reinstall with default options (backup your avast5.ini and remove it). Is there anyone who was experiencing crashes and can now play after reinstalling Avast without problem? Do you experience it even on Avast Free? Do you experience it on Avast Free with Passive Mode on?
If this doesn't help, the issue then has to be tied to either specific configuration of Avast, its interaction with other programs or hardware configuration. Anything you can tell us that might be in common between everyone experiencing the issue will be of big help.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline Eddy

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Re: Forza Horizon 3 app
« Reply #3 on: October 01, 2016, 08:46:38 AM »

Offline Asyn

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Re: Forza Horizon 3 app
« Reply #4 on: October 03, 2016, 12:11:46 PM »
Update: We were able to finally reproduce the issue in our lab and it indeed seems it has to do something with our virtualization (possibly clashing with Forza's self-defense mechanisms, unconfirmed yet). Will keep you updated once we know more - until then, please use the fix involving settings VirtualizationMechanisms=0 in avast5.ini to disable it.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline Asyn

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Re: Forza Horizon 3 app
« Reply #5 on: October 07, 2016, 07:31:54 AM »
Update: Hello, fix is under review and then will be deliveder by uUpdate.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline Asyn

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Re: Forza Horizon 3 app
« Reply #6 on: October 14, 2016, 11:26:46 AM »
Hinweis: Hello, fix was released yesterday by uUpdate.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0