FIRST >>>>Please go to
START (Windows Orb) >> Control Panel >> Uninstall a Program or
Programs and Features and remove the following (if listed):
QuickTime 7To do so, left clicking on the name once and then click
Uninstall/Change at the bar above the list window.
Follow the prompts of the uninstaller BUT please read carefully any questions it asks before answering; some uninstallers will try and deceive you into keeping the software.
SECOND >>>> Fix with Farbar Recovery Scan Tool This fix was created for this user for use on that particular machine.
Running it on another one may cause damage and render the system unstable. Download attached
fixlist.txt file and save it to the Desktop:
Both files,
FRST and
fixlist.txt have to be in the same location or the fix will not work!
- Right-click on icon and select Run as Administrator to start the tool.
(XP users click run after receipt of Windows Security Warning - Open File). - Press the Fix button just once and wait.
- If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
- When finished FRST will generate a log on the Desktop, called Fixlog.txt.
Please attach it to your reply.
LAST >>>>Run a search with FRST.
- Right click on FRST on your desktop and select "Run as Administrator..." When the tool opens click Yes to disclaimer.
- Type wpad into the Search Box.
- Press the Search Registry button.
- It will produce a log called search.txt or SearchReg.txt in the same directory the tool is run from.
- Please attach the log file back here.