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Author Topic: Billing  (Read 1368 times)

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Billing
« on: August 15, 2016, 11:41:21 PM »
I receive the invoice in AR$, but the charge in my credit card is in u$s.¿Why?
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Offline Pondus

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Re: Billing
« Reply #1 on: August 15, 2016, 11:52:18 PM »
Contact avast support  >  https://support.avast.com/support/tickets/new

avast support and FAQ  >  https://support.avast.com/



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Offline Eddy

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Re: Billing
« Reply #2 on: August 16, 2016, 12:34:47 AM »
Where and how did you bought a subscription ?
Did you change the currency when ordering ?
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Offline moroni

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Re: Billing
« Reply #3 on: August 16, 2016, 08:49:29 AM »
Hello!

We charge you in ARS but as far as we know, sometimes the Argentinian banks change the currency to USD for international purchases (not sure what the trigger is, it doesn't seem to happen always).
I recommend you to contact your bank for more details.
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Offline Eddy

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Re: Billing
« Reply #4 on: August 16, 2016, 08:57:58 AM »
Would be interesting to know what exchange rate they are using.
Daily/weekly/monthly or...
And if they charge exchange costs..
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