Support tool File ID: IK3Z6
While I understand things can get complicated I hope that there is a resolution to this that is not too difficult. Getting the two problems resolved that I have reported would be great encouragement to become a Premium user and I will gladly buy the program. But if I need to switch back to my old antivirus to resolve these issues I will do so. Avast was recommended by a friend and while it looks nice I have never had issues like this before.
Wanted to add this, my previous antivirus was AVIRA, and I did go to their WWW page to make sure it was removed before I installed AVAST.