Can anyone give me a answer to this question, I checked my e-mail order and my invoice and don't see any auto renewal clause. But I am worried I will be billed in a year for something I never used or think I needed. A brief tale on how I was tricked into buying the plan goes as follows. about a month ago my computer Icon for avast said that my virus protection was disabled. Having internet security which I paid for I called the help line and waited the regular one hour wait time and the service rep said she would send me my license again and all I had to do was reinstall it. I asked if she could do this for me and she said no problem. So a new license was sent and she started the installation process and guess what It FAILED to install. She then said it was not the avast product and it was my windows 10 that needed to be reconfigured..funny how I did not have that problem before. She said there was nothing she could do unless I paid $179.00 for total support to reconfigure my computer. So rather than have no virus protection I paid. Then I called the avast total support line and waiting another hour for help someone came on and sent me another license and installed it in a heart beat. I asked him why the other person could not do the same thing and he answered that he did not know why. After my avast was set up again, I looked at the license that the first person sent and tried to install and then the license the second person sent me and installed and the the second license had three times more kb's they were not the same. I then knew the first person sent me a license that could not be installed so I could be tricked into buying the yearly total support, so please anyone can you tell me if the total support yearly service has a auto renewal in place? and if so how do I stop it...since it does not appear on my avast account like my internet security and my secure line.
