« previous next »
Pages: [1]   Go Down

Author Topic: Automatic renewal cancellation after uninstalling the product  (Read 2244 times)

0 Members and 1 Guest are viewing this topic.

REDACTED

  • Guest
Automatic renewal cancellation after uninstalling the product
« on: October 20, 2015, 07:19:25 AM »
I uninstalled my Avast because of mouse lag problems. I had automatic renewal and have been trying for days to cancel it but can find nothing to allow me to do this. Technical support refused to speak with me about it and would only send me to this site. I keep trying to get to billing information without success. What do I do now?
Logged

Offline Asyn

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 76037
    • >>> Avast Forum - Deutschsprachiger Bereich <<<
Re: Automatic renewal cancellation after uninstalling the product
« Reply #1 on: October 20, 2015, 07:24:05 AM »
Logged
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline moroni

  • Avast team
  • Poster
  • *
  • Posts: 629
Re: Automatic renewal cancellation after uninstalling the product
« Reply #2 on: October 20, 2015, 02:14:59 PM »
Hi,

I cancelled it for you.

Moroni
Logged

REDACTED

  • Guest
Re: Automatic renewal cancellation after uninstalling the product
« Reply #3 on: November 23, 2015, 09:02:46 PM »
I want to cancel all products i have with you.The reason is i dont  have hp computor any more,and i do not use this e mail address
Logged

Offline Eddy

  • Avast Evangelist
  • Maybe Bot
  • ***
  • Posts: 31079
  • Watching (over?) you
    • Malware removal, Biljart and other things.
Re: Automatic renewal cancellation after uninstalling the product
« Reply #4 on: November 23, 2015, 09:07:03 PM »
See reply #1
Logged

REDACTED

  • Guest
Re: Automatic renewal cancellation after uninstalling the product
« Reply #5 on: September 12, 2016, 02:13:31 PM »
I want to cancel my aut renew on pc clean up as I'm leaving avast
Logged

Offline Eddy

  • Avast Evangelist
  • Maybe Bot
  • ***
  • Posts: 31079
  • Watching (over?) you
    • Malware removal, Biljart and other things.
Re: Automatic renewal cancellation after uninstalling the product
« Reply #6 on: September 12, 2016, 02:16:51 PM »
Follow the instructions as explained in the FAQ.
Logged
Pages: [1]   Go Up
« previous next »