Author Topic: trouble updating skype  (Read 2174 times)

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Offline Lotan

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trouble updating skype
« on: September 25, 2016, 03:32:56 PM »
so for the past few days avast has been telling me theres an update for skype to version 7.28 but when avast tries to update i get this error
"The version after running your software upgrade/update/removal does not match the required version. Please try again or later install the update manually."
The same update applied just fine to my laptop. skype itself says there is no update and i have uninstalled and reinstalled skype but still getting the error when updating.
This wouldnt be an issue if skype didnt keep randomly closing at times.

Offline Eddy

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Re: trouble updating skype
« Reply #1 on: September 25, 2016, 03:36:01 PM »
Reset the avast software updater and see if it makes a difference.

Offline Lotan

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Re: trouble updating skype
« Reply #2 on: September 25, 2016, 03:38:39 PM »
still getting the error
funny thing is i cant find any information anywhere for a skype version 7.28

Offline Eddy

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Re: trouble updating skype
« Reply #3 on: September 25, 2016, 03:46:26 PM »
Your search skills fail ;D
7.28.0.101 release date: 19 september 2016

Offline Lotan

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Re: trouble updating skype
« Reply #4 on: September 25, 2016, 03:48:39 PM »
nothing is showing up on google though or even on the skype website atleast nothing that doesnt look like a scam site like skaip.com and filehippo links
« Last Edit: September 25, 2016, 03:54:09 PM by Lotan »

Offline Eddy

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Re: trouble updating skype
« Reply #5 on: September 25, 2016, 03:50:39 PM »

Offline Lotan

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Re: trouble updating skype
« Reply #6 on: September 25, 2016, 03:57:40 PM »
this is what i see on the first page of google on more than one device in my house

Offline Lotan

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Re: trouble updating skype
« Reply #7 on: September 25, 2016, 04:54:49 PM »
ok so after alot of issues i finally got it updated. first i restarted my pc and the software updater stopped working so had to do an avast repair, after that i was still getting the error for the update so then i went to the logs and manually downloaded the update file avast was downloading and ran it myself and that seemed to work.

i still dont know why i cant find any info online about update 7.28.0.101 though, i even used my mobile on mobile data disconnected from my wifi to see if there was something in my network messing with the search results but got the same seach results there too.
« Last Edit: September 25, 2016, 04:57:15 PM by Lotan »