Author Topic: [SOLVED] Avast Enterprise - Error deploying to remote machine  (Read 3147 times)

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Offline crooksey

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[SOLVED] Avast Enterprise - Error deploying to remote machine
« on: October 20, 2016, 11:48:26 AM »
Hi,

I have just installed Avast Enterprise on my windows 2012 Server (I have purhcased a 12 user licence).

I have found all networked machines, and created an installation file and deployment task.

Now when I go to run an install on a remote machine, I get the error in the log file:

Code: [Select]
10/20/16 08:53:29:   LUKE-PC: StartSetup
10/20/16 08:53:29:   LUKE-PC: Connecting
10/20/16 08:53:50:   LUKE-PC: Copying files
10/20/16 08:53:50:   LUKE-PC: Copying aswISvc.exe
10/20/16 08:53:50:   LUKE-PC: Copying Admin.ini
10/20/16 08:53:50:   LUKE-PC: aswResp.dat not present
10/20/16 08:53:50:   LUKE-PC: Copying setup.exe
10/20/16 08:53:50:   LUKE-PC: CopyFile C:\Program Files\AVAST Software\Enterprise Administration\InstPkgs\setup.exe \\LUKE-PC\C$\~AVINSTL\setup.exe error 2 (The system cannot find the file specified)

I have navigated to this folder on the server and setup.exe does not exist, after creating an installation task, how do I then generate a setup.exe file?
« Last Edit: October 20, 2016, 03:28:56 PM by crooksey »

Offline Avosec-UK

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Re: Avast Enterprise - Error deploying to remote machine
« Reply #1 on: October 20, 2016, 11:52:32 AM »
Run the mirror.exe in: C:\Program Files\AVAST Software\Enterprise Administration\mirror\

This should regenerate the mirror including the setup.exe file.

Kind regards,
Daniel

Offline crooksey

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Re: Avast Enterprise - Error deploying to remote machine
« Reply #2 on: October 20, 2016, 11:57:22 AM »
Hi,

Thanks for the quick reply, I have run this twice and the file has not been generated

Offline crooksey

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Re: Avast Enterprise - Error deploying to remote machine
« Reply #3 on: October 20, 2016, 12:04:33 PM »
Edit, I reset my network connection, which forced a full new mirror to be generated, this didn't generate the setup.exe still.
Tail end of my mirror log file
Code: [Select]
20.10.2016 11:29:26.000 1476959366 (null) scr: Building distributions done.
20.10.2016 11:29:26.000 1476959366 (null) scr: Uploading distribution 'distrib0'
20.10.2016 11:29:26.000 1476959366 (null) DumbServer::Connect
20.10.2016 11:29:26.000 1476959366 (null) scr: Sumarizing...
20.10.2016 11:29:28.000 1476959368 (null) scr: Setting product 'abp' files (694 of 699 set)
20.10.2016 11:29:28.000 1476959368 (null) scr: Setting product 'ais' files (695 of 699 set)
20.10.2016 11:29:28.000 1476959368 (null) Return code: 0x20000000 [Something done]
20.10.2016 11:29:28.000 1476959368 (null) Stopped: 20.10.2016, 11:29:28
« Last Edit: October 20, 2016, 12:33:30 PM by crooksey »

Offline Avosec-UK

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Re: Avast Enterprise - Error deploying to remote machine
« Reply #4 on: October 20, 2016, 12:36:21 PM »
I tried regenerating it from my test lab and it was okay - which means that the is not global.

Please try to download the file manually and let us know if it downloaded.

http://s3970148.iavs5x.u.avast.com/iavs5x/jollyroger.vpx

Offline crooksey

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Re: Avast Enterprise - Error deploying to remote machine
« Reply #5 on: October 20, 2016, 12:47:34 PM »
Hi Avosec-UK,

I have updated some network settings, when I now re-run mirror.exe this is the FULL log, giving no real error code

Code: [Select]
20.10.2016 11:42:52.000 1476960172 (null) Started: 20.10.2016, 11:42:52
20.10.2016 11:42:52.000 1476960172 (null) Running mirror_w32-0 (0)
20.10.2016 11:42:52.000 1476960172 (null) Operating system: Windows 7 ver 6.2, build 9200, sp 0.0 SERVER
20.10.2016 11:42:52.000 1476960172 (null) Memory: 53% load. Phys:4194303/4194303K free, Page:4194303/4194303K free, Virt:2074992/2097024K free
20.10.2016 11:42:52.000 1476960172 (null) Computer WinName: SOL200
20.10.2016 11:42:52.000 1476960172 (null) Windows Net User: SYSTEM
20.10.2016 11:42:52.000 1476960172 (null) Operation set to INST_OP_MIRROR_BUILD_MSI
20.10.2016 11:42:52.000 1476960172 (null) Direct delete of file: C:\Windows\TEMP\_av_mirrI.tm~a20996\mapc.tmp
20.10.2016 11:42:52.000 1476960172 (null) Using temp: C:\Windows\TEMP\_av_mirrI.tm~a40336 (380528M free)
20.10.2016 11:42:52.000 1476960172 (null) Computer DnsName: SOL200.sol.local
20.10.2016 11:42:52.000 1476960172 (null) Computer Ip Addr: 192.168.155.112
20.10.2016 11:42:52.000 1476960172 (null) scr: mirror begin...
20.10.2016 11:42:52.000 1476960172 (null) SYNCER: Type: use IE settings
20.10.2016 11:42:52.000 1476960172 (null) SYNCER: Auth: another authentication, use WinInet
20.10.2016 11:42:52.000 1476960172 (null) GUID: 24ab1309-2611-4ecf-82f7-91995be0515b
20.10.2016 11:42:52.000 1476960172 (null) Build sfx for abp
20.10.2016 11:42:52.000 1476960172 (null) extract msi template

20.10.2016 11:42:52.000 1476960172 (null) create path for msi file

20.10.2016 11:42:52.000 1476960172 (null) fill SetupFileVec with all files in vpu dir

20.10.2016 11:42:52.000 1476960172 (null) prepare packages map file

20.10.2016 11:42:52.000 1476960172 (null) append files to sfxstub

20.10.2016 11:42:52.000 1476960172 (null) create map file

20.10.2016 11:42:52.000 1476960172 (null) Direct delete of file: C:\Windows\TEMP\_av_mirrI.tm~a40336\sfxpkg.tmp
20.10.2016 11:42:52.000 1476960172 (null) compress map file

20.10.2016 11:42:53.000 1476960173 (null) Direct delete of file: C:\Windows\TEMP\_av_mirrI.tm~a40336\map.tmp
20.10.2016 11:42:53.000 1476960173 (null) append map file to sfx

20.10.2016 11:42:55.000 1476960175 (null) scr: Building msi done.
20.10.2016 11:42:55.000 1476960175 (null) scr: Sumarizing...
20.10.2016 11:42:56.000 1476960176 (null) scr: Setting product 'abp' files (694 of 699 set)
20.10.2016 11:42:56.000 1476960176 (null) scr: Setting product 'ais' files (695 of 699 set)
20.10.2016 11:42:56.000 1476960176 (null) Return code: 0x20000001 [Nothing done]
20.10.2016 11:42:56.000 1476960176 (null) Stopped: 20.10.2016, 11:42:56
20.10.2016 11:44:18.000 1476960258 (null) Started: 20.10.2016, 11:44:18
20.10.2016 11:44:18.000 1476960258 (null) Running mirror_w32-0 (0)
20.10.2016 11:44:18.000 1476960258 (null) Operating system: Windows 7 ver 6.2, build 9200, sp 0.0 SERVER
20.10.2016 11:44:18.000 1476960258 (null) Memory: 53% load. Phys:4194303/4194303K free, Page:4194303/4194303K free, Virt:2053920/2097024K free
20.10.2016 11:44:18.000 1476960258 (null) Computer WinName: SOL200
20.10.2016 11:44:18.000 1476960258 (null) Windows Net User: SOL\Administrator
20.10.2016 11:44:18.000 1476960258 (null) Using temp: C:\Users\ADMINI~1.SOL\AppData\Local\Temp\1\_av_mirrI.tm~a37096 (380528M free)
20.10.2016 11:44:18.000 1476960258 (null) DldSrc set to inet
20.10.2016 11:44:18.000 1476960258 (null) Computer DnsName: SOL200.sol.local
20.10.2016 11:44:18.000 1476960258 (null) Computer Ip Addr: 192.168.155.112
20.10.2016 11:44:18.000 1476960258 (null) scr: mirror begin...
20.10.2016 11:44:18.000 1476960258 (null) Operation set to INST_OP_MIRROR_DOALL
20.10.2016 11:44:18.000 1476960258 (null) SYNCER: Type: use IE settings
20.10.2016 11:44:18.000 1476960258 (null) SYNCER: Auth: another authentication, use WinInet
20.10.2016 11:44:18.000 1476960258 (null) GUID: 24ab1309-2611-4ecf-82f7-91995be0515b
20.10.2016 11:44:18.000 1476960258 (null) scr: Mirroring...
20.10.2016 11:44:18.000 1476960258 (null) Server definition(s) loaded for 'main': 29 (maintenance:0)
20.10.2016 11:44:18.000 1476960258 (null) SelectCurrent: selected server 'Download x0553502 AVAST5 Server' from 'main'
20.10.2016 11:44:18.000 1476960258 (null) scr: Using server: http://x0553502.iavs5x.u.avast.com/iavs5x
20.10.2016 11:44:25.000 1476960265 (null) GetFileWithRetry: servers.def downloaded .
20.10.2016 11:44:25.000 1476960265 (null) servers.def not changed, 1474378739
20.10.2016 11:44:25.000 1476960265 (null) Server definition(s) loaded for 'main': 29 (maintenance:0)
20.10.2016 11:44:25.000 1476960265 (null) SelectCurrent: selected server 'Download x0553502 AVAST5 Server' from 'main'
20.10.2016 11:44:25.000 1476960265 (null) scr: Using server: http://x0553502.iavs5x.u.avast.com/iavs5x
20.10.2016 11:44:25.000 1476960265 (null) GetFileWithRetry: jollyroger.vpx downloaded .
20.10.2016 11:44:25.000 1476960265 (null) jollyroger.vpx not changed, 1476954612
20.10.2016 11:44:25.000 1476960265 (null) GetFileWithRetry: mirror.def downloaded .
20.10.2016 11:44:25.000 1476960265 (null) mirror.def not changed, 1476954771
20.10.2016 11:44:27.000 1476960267 (null) scr: Setting product 'abp' files (694 of 699 set)
20.10.2016 11:44:33.000 1476960273 (null) scr: Resetting existing files (reset 694 files, leaving 0 files).
20.10.2016 11:44:33.000 1476960273 (null) Server definition(s) loaded for 'main': 29 (maintenance:0)
20.10.2016 11:44:33.000 1476960273 (null) SelectCurrent: selected server 'Download x5784450 AVAST5 Server' from 'main'
20.10.2016 11:44:33.000 1476960273 (null) scr: Using server: http://x5784450.iavs5x.u.avast.com/iavs5x
20.10.2016 11:44:33.000 1476960273 (null) scr: mirroring 'abp' - nothing to do.
20.10.2016 11:44:33.000 1476960273 (null) scr: Setting product 'ais' files (4 of 699 set)
20.10.2016 11:44:33.000 1476960273 (null) scr: Resetting existing files (reset 4 files, leaving 0 files).
20.10.2016 11:44:33.000 1476960273 (null) Server definition(s) loaded for 'main': 29 (maintenance:0)
20.10.2016 11:44:33.000 1476960273 (null) SelectCurrent: selected server 'Download n2074479 AVAST5 Server' from 'main'
20.10.2016 11:44:33.000 1476960273 (null) scr: Using server: http://n2074479.iavs5x.u.avast.com/iavs5x
20.10.2016 11:44:33.000 1476960273 (null) scr: mirroring 'ais' - nothing to do.
20.10.2016 11:44:33.000 1476960273 (null) scr: Mirroring done.
20.10.2016 11:44:33.000 1476960273 (null) Direct delete of file: C:\Users\ADMINI~1.SOL\AppData\Local\Temp\1\_av_mirrI.tm~a37096\onefile
20.10.2016 11:44:34.000 1476960274 (null) scr: Building distributions...
20.10.2016 11:44:35.000 1476960275 (null) scr: Building distribution 'distrib0'
20.10.2016 11:44:35.000 1476960275 (null) scr: Setting product 'abp' files (694 of 699 set)
20.10.2016 11:44:41.000 1476960281 (null) scr: Resetting existing files (reset 694 files, leaving 0 files).
20.10.2016 11:44:41.000 1476960281 (null) scr: Setting product 'ais' files (4 of 699 set)
20.10.2016 11:44:41.000 1476960281 (null) scr: Resetting existing files (reset 4 files, leaving 0 files).
20.10.2016 11:44:42.000 1476960282 (null) scr: Building distribution 'distrib0' done.
20.10.2016 11:44:42.000 1476960282 (null) scr: Building distributions done.
20.10.2016 11:44:42.000 1476960282 (null) scr: Uploading distribution 'distrib0'
20.10.2016 11:44:42.000 1476960282 (null) DumbServer::Connect
20.10.2016 11:44:42.000 1476960282 (null) scr: Sumarizing...
20.10.2016 11:44:43.000 1476960283 (null) scr: Setting product 'abp' files (694 of 699 set)
20.10.2016 11:44:43.000 1476960283 (null) scr: Setting product 'ais' files (695 of 699 set)
20.10.2016 11:44:43.000 1476960283 (null) Return code: 0x20000001 [Nothing done]
20.10.2016 11:44:43.000 1476960283 (null) Stopped: 20.10.2016, 11:44:43

Offline Avosec-UK

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Re: Avast Enterprise - Error deploying to remote machine
« Reply #6 on: October 20, 2016, 12:58:26 PM »
Looks good.

Try to deploy the software now.

The deployment task will unpack the setup.exe from one of the files.

Offline crooksey

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Re: Avast Enterprise - Error deploying to remote machine
« Reply #7 on: October 20, 2016, 03:28:39 PM »
Thanks for all your help, this resolved the issue.