Author Topic: Avast clean up does not work after win 10 anniversary update  (Read 2612 times)

0 Members and 1 Guest are viewing this topic.

REDACTED

  • Guest
Avast clean up does not work after win 10 anniversary update
« on: October 30, 2016, 10:15:43 AM »
Avast clean up does not work after win 10 anniversary update

Offline Eddy

  • Avast Evangelist
  • Maybe Bot
  • ***
  • Posts: 31079
  • Watching (over?) you
    • Malware removal, Biljart and other things.
Re: Avast clean up does not work after win 10 anniversary update
« Reply #1 on: October 30, 2016, 10:22:42 AM »
Reinstall it.

Offline kyrylo

  • Avast team
  • Jr. Member
  • *
  • Posts: 25
Re: Avast clean up does not work after win 10 anniversary update
« Reply #2 on: November 08, 2016, 02:48:49 PM »
Hello vladimir.kovalkin,

to help you solve your problem, we need your current Windows version and Avast Cleanup log files.

To get your current Windows version, please type winver in Start->Run menu and click OK, you will see Windows version then.

Regarding Avast Cleanup logs, you can them typically here:
C:\ProgramData\AVAST Software\Avast\log\AvastSvc.log
C:\ProgramData\AVAST Software\Avast\log\GrimeFighter2.log
C:\ProgramData\AVAST Software\Avast\GrimeFighter2\ (the whole folder)

Thank you in advance.

Regards.