First, to set the stage, I am the founder of a computer consulting company that caters to end-users and small businesses, going on 30 years.
I have had this problem since about a week ago: web surfing has had intermittent problems where pages will not load or will partial load. On the same web address, sometimes I get a blank page, others I get a text rendering, others still I get a full load. Refreshing the page will sometimes allow it to load, but mostly will not. ALL downloads fail, Chrome stating a network issue. I also discovered ALL HTTPS: traffic is prevented.
I have tried Chrome, Firefox, both versions of IE (windows 10), etc. ALL these problems are resolved by disabling AVAST web protection. This was after days of troubleshooting and resetting/clearing cache etc as you would normally attempt.
I installed AVAST on my mother's new laptop, and she called me yesterday stating she had a similar problem. I asked her to disable avast and that ALSO fixed all her problems.
It's been a week, and no google searches come up with this problem/resolution. I didn't see any hits doing a quick search on the forum, but other than searching for HTTPS it would be a crap shoot.
Latest program/antivirus installed, latest win 10 patches installed, rebooted etc. I am using the free version, but was about to purchase licenses and I make recommendations for my clients who purchase directly with you currently.
Any suggestions/ advise before I uninstall and move to AVG?
thanks,
Robert