Avast 17.1.2286

[terry121]

In case this helps anyone else here:

Until  a few moments ago the following situation existed:

My Avast Internet Security:

1. was disabled. I got a message saying UI Failed to Load
2. Did not allow me to repair it: I got the message Setup is already running
3. Did not allow me to uninstall it: ditto
4. All 6 shields were disabled
5. I had rebooted several times, and also waited nearly an hour to give the 'Setup is already running' message the benefit of the doubt.

In desperation I shut down the computer and rebooted it despite no information messages from Avast, except 'Setup is already running'. And now, it all is working.

I have to say, in my opinion Avast updates are the least user-friendly ones I've ever seen. No real information is provided, and it's unclear from looking at the screen whether anything is happening at all.

[Charyb-0]

With all the images that you link to the forum aren't you worried that whatever file sharing site you use might fold and these images will no longer appear in the Avast forum?

I really like David's idea of a secure file repository that he had mentioned in another topic.

[bob3160]

In case this helps anyone else here:

Until  a few moments ago the following situation existed:

My Avast Internet Security:

1. was disabled. I got a message saying UI Failed to Load
2. Did not allow me to repair it: I got the message Setup is already running
3. Did not allow me to uninstall it: ditto
4. All 6 shields were disabled
5. I had rebooted several times, and also waited nearly an hour to give the 'Setup is already running' message the benefit of the doubt.

In desperation I shut down the computer and rebooted it despite no information messages from Avast, except 'Setup is already running'. And now, it all is working.

I have to say, in my opinion Avast updates are the least user-friendly ones I've ever seen. No real information is provided, and it's unclear from looking at the screen whether anything is happening at all.

I have to agree with you. The old install or update had a large window that showed details as the update happened.
The current version works mainly in the background and it's very easy for someone to not realize it's running an shut down the system
to regain control. This can lead to a lot of trouble.
Time for Avast to rethink of how it displays on the desktop while it's updating. 

[greyowl]

Seems like there was small update:
17.1.3394 to 17.1.3394.30

I am still on version 12 and waiting to install the most recent updates.
Does the offline installer at the beginning of this post incorporate the 17.1.3394 update?
Or, do you have to install 17.1.2286 first and then get the more recent updates?
Please explain.
Thanks

[Gopher John]

17.1.2286 is the released advertised version number, while 17.1.3394.30 is the build number within that release series.  The build number can and does change without any notification of a new version on the Avast site.

[Lord_Ami]

Seems like there was small update:
17.1.3394 to 17.1.3394.30

I am still on version 12 and waiting to install the most recent updates.
Does the offline installer at the beginning of this post incorporate the 17.1.3394 update?
Or, do you have to install 17.1.2286 first and then get the more recent updates?
Please explain.
Thanks

This is something else:
https://forum.avast.com/index.php?topic=196445.msg1367786#msg1367786

Yes, installer from the first page will eventually update to this version.

[DavidR]

<snip quote>
With all the images that you link to the forum aren't you worried that whatever file sharing site you use might fold and these images will no longer appear in the Avast forum?

I really like David's idea of a secure file repository that he had mentioned in another topic.

We already have a secure location on the avast forums, for those who use the forum attachments function. The idea of a secure depository was for the malware removal specialists. This allows them to place their images in-line in the post for clarity and not after the post like attachments. Since they would be in a secure (https) area of the forums. This would prevent the potential issue with mixed/insecure content being imported into the forums.

[shuree68]

I need to know that I won't get charged before the 60 day trial as I have purchased an add on from Avast. I see that within my email it says it expires 02-16-17 yet under subscriptions the expiration date is 03-16-17? I'm not prepared to purchase until March. Please explain as I DO want this protection. Thank you in advance.
  I apologize if I'm in the wrong area I am new to forum.

[bob3160]

I need to know that I won't get charged before the 60 day trial as I have purchased an add on from Avast. I see that within my email it says it expires 02-16-17 yet under subscriptions the expiration date is 03-16-17? I'm not prepared to purchase until March. Please explain as I DO want this protection. Thank you in advance.
  I apologize if I'm in the wrong area I am new to forum.

2/16 is only 3 days from now. Contact Avast directly:
http://support.avast.com/support/tickets/new

[greyowl]

17.1.2286 is the released advertised version number, while 17.1.3394.30 is the build number within that release series.  The build number can and does change without any notification of a new version on the Avast site.

Thanks for the clarification.
So if I download the offline installer at he beginning of this post, will it be the most recent build with the most recent fixes incorporated in it?

[A. User]

The offline and the online installers will install 17.1.3394.0. Then the AvEmUpdate will update it to 17.1.3394.30. It should also be run right after install by the installer, but when i reinstalled Avast to get out of beta 2 days ago that didn't happen. And my PC stayed on for 2 days before me restarting it. Only after restart the scheduled AvEmUpdate run and updated the build. You can also run it manually from the task scheduler.

[EmoHobo]

Not sure if this entirely related to Avast, but it's the only thing that has changed on my system in since it started, but randomly in my %temp% folder I'm finding a bunch of "empty" temp files being created that seem to contain no information and are just empty files.  I tend to have about two a day.

I'm not sure it is either, avast normally uses the C:\Windows\Temp\_Avast_ sub-folder of Temp to unpack/send files to be scanned and If I remember correctly they have a .unp file type. It may also have C:\Windows\Temp\avast_ash2 sub-folder.

Yeah I'm really confused, it's probably nothing as Avast doesn't find the files suspicious or does it trigger any of my shields, so I'm sure it's nothing.

[DavidR]

Not sure if this entirely related to Avast, but it's the only thing that has changed on my system in since it started, but randomly in my %temp% folder I'm finding a bunch of "empty" temp files being created that seem to contain no information and are just empty files.  I tend to have about two a day.

I'm not sure it is either, avast normally uses the C:\Windows\Temp\_Avast_ sub-folder of Temp to unpack/send files to be scanned and If I remember correctly they have a .unp file type. It may also have C:\Windows\Temp\avast_ash2 sub-folder.

Yeah I'm really confused, it's probably nothing as Avast doesn't find the files suspicious or does it trigger any of my shields, so I'm sure it's nothing.

Can you give a few file names as examples of the file name format and the file type.

Even when avast uses the _Avast_ sub-folder, when the scan completes successfully it clears those temporary .unp from the folder.

[EmoHobo]

Not sure if this entirely related to Avast, but it's the only thing that has changed on my system in since it started, but randomly in my %temp% folder I'm finding a bunch of "empty" temp files being created that seem to contain no information and are just empty files.  I tend to have about two a day.

I'm not sure it is either, avast normally uses the C:\Windows\Temp\_Avast_ sub-folder of Temp to unpack/send files to be scanned and If I remember correctly they have a .unp file type. It may also have C:\Windows\Temp\avast_ash2 sub-folder.

Yeah I'm really confused, it's probably nothing as Avast doesn't find the files suspicious or does it trigger any of my shields, so I'm sure it's nothing.

Can you give a few file names as examples of the file name format and the file type.

Even when avast uses the _Avast_ sub-folder, when the scan completes successfully it clears those temporary .unp from the folder.

It's like A506.tmp and things like that.

[DavidR]

<snip quotes>
Can you give a few file names as examples of the file name format and the file type.

Even when avast uses the _Avast_ sub-folder, when the scan completes successfully it clears those temporary .unp from the folder.

It's like A506.tmp and things like that.

That certainly is strange, certainly nothing like avast has used for temporary files, certainly outside of the normal location/s avast uses. So your mystery goes on.