Author Topic: How to log in into the new Avast 2017 version?  (Read 6424 times)

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Offline chris..

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Re: How to log in into the new Avast 2017 version?
« Reply #15 on: February 10, 2017, 12:47:48 AM »
Don't know why but my.avast.com is unreachable with Win xp SP3 + firefox 51.0.1 (32b) ... even with new profile without addon.
It's ok with firefox 49.0.1 or with chrome on same pc

It's also ok with FF 51.0.1 (32b) with other pc W7

ps:issue independently of Avast version (12.3.2280 for now)

Offline DavidR

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Re: How to log in into the new Avast 2017 version?
« Reply #16 on: February 10, 2017, 01:02:35 AM »
Don't know why but my.avast.com is unreachable with Win xp SP3 + firefox 51.0.1 (32b) ... even with new profile without addon.
It's ok with firefox 49.0.1 or with chrome on same pc
<snip>

No problem accessing it with the same setup as in my signature.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 21.8.2487 (build 21.8.6586.691) UI 1.0.666/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline Ludwig5

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Re: How to log in into the new Avast 2017 version?
« Reply #17 on: February 10, 2017, 07:07:06 AM »
That is you avast account, not the GUI.
Hello,
Where did you see Ludwig5 want to log in to the UI ? :o (with the new UI...to log in nor log in to access the new UI  ;))
Of course ,  UI is already opened and excepting you everyone will have understood that the "log in" refers to the opening of our e-mail account (with avatar,top right inside the UI)

Fortunately DavidR answers more about real question
It is a pity that avast has withdrawn this possibility ... for what said by DavidR and (for me) also to see stats
nb:I know Eddy says there are no stats for long time  ;), but me I have (not by magic way but by log in to my account by UI justly)

Login through the website > https://my.avast.com

It did not work at all.
Maybe it did not work because my.avast.com is unreachable at this time ? ... , at least for me loading with hourglass for 2 or 3 hours , was OK at noon.

I also hope for log in again to my account with the UI ... in the future

You cannot register new devices through the browser.

Offline DavidR

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Re: How to log in into the new Avast 2017 version?
« Reply #18 on: February 10, 2017, 11:06:50 AM »
<snip quotes>
You cannot register new devices through the browser.

Did you try what I suggested in Reply #14 https://forum.avast.com/index.php?topic=196709.msg1366083#msg1366083 ?
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 21.8.2487 (build 21.8.6586.691) UI 1.0.666/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline TheSettler

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Re: How to log in into the new Avast 2017 version?
« Reply #19 on: February 11, 2017, 03:27:05 AM »
Just found out while trying to fix the UI bug that if you click on Cleanup-Settings there's an option for 'License' and if you click on it you can login

Offline bob3160

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Re: How to log in into the new Avast 2017 version?
« Reply #20 on: February 11, 2017, 12:48:21 PM »
Just found out while trying to fix the UI bug that if you click on Cleanup-Settings there's an option for 'License' and if you click on it you can login
Thank you. That works. :)
This should make it easy for any one to follow:
http://somup.com/cbnXXHNP4
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Offline sjpvt.ltd

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Re: How to log in into the new Avast 2017 version?
« Reply #21 on: February 12, 2017, 09:37:04 AM »
Just found out while trying to fix the UI bug that if you click on Cleanup-Settings there's an option for 'License' and if you click on it you can login
Thank you. That works. :)
This should make it easy for any one to follow:
http://somup.com/cbnXXHNP4

I don't have cleanup in performance?  :-[

Offline DavidR

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Re: How to log in into the new Avast 2017 version?
« Reply #22 on: February 12, 2017, 11:16:24 AM »
Just found out while trying to fix the UI bug that if you click on Cleanup-Settings there's an option for 'License' and if you click on it you can login
Thank you. That works. :)
This should make it easy for any one to follow:
http://somup.com/cbnXXHNP4

I don't have cleanup in performance?  :-[

Did you do a custom install/upgrade and if so did you select CleanUp as an option ?

If you haven't got it, then you could go back to Control Panel > Programs & Features > Avast > Change - from the new window you should be able to add that component.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 21.8.2487 (build 21.8.6586.691) UI 1.0.666/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline sjpvt.ltd

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Re: How to log in into the new Avast 2017 version?
« Reply #23 on: February 12, 2017, 03:33:09 PM »
Just found out while trying to fix the UI bug that if you click on Cleanup-Settings there's an option for 'License' and if you click on it you can login
Thank you. That works. :)
This should make it easy for any one to follow:
http://somup.com/cbnXXHNP4

I don't have cleanup in performance?  :-[

Did you do a custom install/upgrade and if so did you select CleanUp as an option ?

If you haven't got it, then you could go back to Control Panel > Programs & Features > Avast > Change - from the new window you should be able to add that component.

It worked. Thank you very much.  :)

Offline DavidR

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Re: How to log in into the new Avast 2017 version?
« Reply #24 on: February 12, 2017, 04:47:52 PM »
You're welcome.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 21.8.2487 (build 21.8.6586.691) UI 1.0.666/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline OndraM

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Re: How to log in into the new Avast 2017 version?
« Reply #25 on: February 13, 2017, 09:40:29 AM »
Hi we are still working on the account integration. There will be an update, probably this week, with the new account integrated in the Avast 2017 Dashboard. Please, hold on and sorry for the delay.

Offline chris..

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Re: How to log in into the new Avast 2017 version?
« Reply #26 on: February 17, 2017, 01:00:35 PM »
Just found out while trying to fix the UI bug that if you click on Cleanup-Settings there's an option for 'License' and if you click on it you can login
Thank you. That works. :)
This should make it easy for any one to follow:
http://somup.com/cbnXXHNP4
Thanks,
as far I'm concerned , that works expect for stats tab about (only) device in use (it's ok for other devices with resume stats)