This forum is about the
https://my.avast.com website.
It seems to me you are talking about the SafeZone Browser.
Please post in the correct forum and provide details.
Saying "something isn't working" is like saying "something is wrong with my car" without even giving a clue on what is wrong.
- Is the color wrong ?
- Do you have a flat tire ?
- Is it consuming more fuel than you expected ?