Author Topic: Avast Pro not so great and charges for cleanup  (Read 1115 times)

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Avast Pro not so great and charges for cleanup
« on: March 03, 2017, 04:38:09 PM »
Hi,

I have had Avast Pro for some years without problems. I'm now getting some unwanted registry files and Avast want to charge for the cleanup. The support is also nowhere as good as it used to be and I feel like i should complain but have had difficulty finding a main complaint contact point. I feel that with the amount that i spend on the several Avast products i should receive a better service.
Has anyone had similar problems and any recommendations would be gratefully received.

Thanks for any help

Alan


Offline Eddy

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Re: Avast Pro not so great and charges for cleanup
« Reply #1 on: March 03, 2017, 04:51:40 PM »
Use CCleaner instead of avast CleanUp.
It is free.

As for the support, is has improved a lot compared to what is was about 1.5 years ago.

Offline Asyn

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Re: Avast Pro not so great and charges for cleanup
« Reply #2 on: March 03, 2017, 05:20:16 PM »
...I feel like i should complain but have had difficulty finding a main complaint contact point...
Hi Alan, just in case: https://support.avast.com/support/tickets/new
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0