Author Topic: License does not work  (Read 2454 times)

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License does not work
« on: March 09, 2017, 11:48:48 AM »
When installing the license I get the error: "Unable to insert the license file. The license file does not contain any valid license."
What's wrong?

Offline Eddy

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Re: License does not work
« Reply #1 on: March 09, 2017, 11:51:17 AM »
What exact business version are you using ?

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Re: License does not work
« Reply #2 on: March 09, 2017, 02:25:59 PM »
On the control panel it says "Avast Endpoint Protection Suite" and "Avast Small Office administration".
I downloaded a 30-day free version which ends in a few days. I was directed to a home page where I changed 1 to 20 and got the license.

Offline Eddy

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Re: License does not work
« Reply #3 on: March 09, 2017, 02:30:59 PM »
What do you mean with "changed 1 to 20" ?
It starts with 5 devices, there is no "1".

Check the order confirmation in your email and make sure it is for AEP suite.
If it is and the license that came with that mail is not working, contact the avast business support.

Offline Asyn

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Re: License does not work
« Reply #4 on: March 10, 2017, 05:40:47 AM »
On the control panel it says "Avast Endpoint Protection Suite" and "Avast Small Office administration".
-> https://forum.avast.com/index.php?board=33.0
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0