How getting rid of NIS 2005

[ti-gris]

Hi
'
    Just installed the Home 4 demo version.  I am trying to get rid of Norton Internet Security 2005 or rather what is left of it.  I used Control Panel, then downloaded the Symantec Support program where three files are downloaded:  MSIFIX.bat   SymNRT.exe      symmsicleanurp.reg     but there are still many files left over as well as in the registry.   Can any one help please? I'm afraid these files may interfere with the proper function of AVAST 4.

[Lisandro]

Yes... they could interfere...
Did you run SymNRT.exe?

Anyway, worse is Norton Antivirus and not NIS (firewall): http://www.claymania.com/av-uninstall.html.
See: http://forum.avast.com/index.php?topic=12169.0

[DavidR]

You certainly seem to have found the removal tool we would have suggested SymNRT.exe, this is were you would have been sent Removing your Norton program using SymNRT and for most people this clears the remnants.
However, this is usually when people are removing just NAV not NIS, allied to the others you have downloaded I would have thought your system would have been purged of NIS. Hopefully the link Tech gave for NIS may help.

Have you rebooted since running the tool/s ?

Also avast doesn't have a firewall so I assume that you have an alternative firewall option ?

[ti-gris]

Tks for replies.   NIS is a package including both AV and Firewall.
Yes I did run SymNRT.exe as mentioned, and rebooted.    As you probably know, Windows Me is no longer supported by NIS (2006).  Anyway I wanted to changed to AVAST for two years, and of course I need a Firewall and choose Kerio. 
I de-installed both and reistalled NIS,  then reinstalled AVAST and Kerio = same. I saw some entries on CCleaner in the Issues: ActiveX and Class Issues, and also in Applications. This has fixed some of the entries, but I'm sending an HJT log since I see some entries of NIS.

I'm always extremely careful in working into the registry and prefer to wait if these  can be fixed with analysis of the HJT log.  Will let you know the outcome.   Tks. for your help.   

[DavidR]

Glad we could help, welcome to the forums.

Some info and help with hijackthis:
Program & Tutorial - Also useful as a diagnostic tool - Download HiJackThis.zip - HJT Information HiJackThis Tutorial 1 or HiJackThis Tutorial 2
For an on-line analysis - HiJackThis Log file - On-line Analysis OR HiJackThis Log file - On-line Analysis 2
Ignore any 023 reference to avast processes, this is a hiccup in the HJT 1.99.1 (especially missing file entry for avast), if you need any help with any of the analysis let us know.

[CharleyO]

***

   NIS is a package including both AV and Firewall.
 
I de-installed both and reistalled NIS,  then reinstalled AVAST and Kerio = same.

Are we to understand that you now have NIS, Avast, and Kerio installed again?   

If this is true, then you will surely have problems with having 2 anti-virus programs running and will probably have trouble with 2 firewalls running.


***

[Lisandro]

I de-installed both and reistalled NIS

Why? Why do you want to keep NIS if you have the best antivirus (AVAST) and one of the best firewalls (Kerio)?

I'm always extremely careful in working into the registry and prefer to wait if these  can be fixed with analysis of the HJT log.  Will let you know the outcome.   Tks. for your help.   

In fact, I think it won't help... NIS should be fully uninstalled, cleanning the trash left behind in files and registry keys...  :'(

[ti-gris]

If you read my first post, my question was how to un-instal NIS. Since the first trial didnt work I re-intalled NIS and de-installed it.  After which I installed AVAST and Kerio.  I DONT have two AV nor Firewall. 
But I still have some files and some entries in registry, and thats my question - how to de-install NIS completeley.

Another question: why does AVAST prevents Win Me making System Restore Points??
     Cheers

[Lisandro]

How to de-install NIS completeley.

Maybe you should ask for Symantec specialist help.
I can only guess that will be easier just to remove all symantec products (files at C:\Program files\Common files\Symantec, etc. and Registry key search). But this will require superior knowleage as your removing files that could be, at this time, needed to system. And, worst, registry keys that are necessary.
Symantec 

Another question: why does AVAST prevents Win Me making System Restore Points??

If you search the board you'll find more about this. In fact, avast cannot prevent or avoid restore points creation. Igor has posted in the past about this...

[Tomtom]

I had lots of trouble with windows not loading and I am now sure it was because of nortans which had supposedly been uninstalled. Initially I had suspected Avast as it only occurred after an Avast program (not virus) update. If you have any left over nortans you cant uninstall, create a new user account and load as that user then uninstall. Delete any folders that are left and then run regseeker to clear the registry. Cross your fingers and do a restart -- worked for me! I recommend Avast!

Als0, check you task manager and you may find SNDsrvc.exe is running even though there is nothing in the start programs. Obviously Nortons embeds itself in windows. You should be able to find the folder for this and make sure it is deleted as you may not be able to just delete the program.  Check that the nortons update program is also uninstalled. Good luck

Tom

[CharleyO]

***

Visit the Symantec site and use their search feature and look for ... Norton Internet Security 2005 uninstall ... if the link David gives above in his first post does not work for you.


***

[ti-gris]

Tks to all who answered. Re David's suggestion: Yes I removed from Control Panel, add/remove as a first step.  When I saw all the remnants I used Symantec tools for ALL
their 2002-2005 Products: http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039?Open&src=&docid=2001092114452606&nsf=nav.nsf&view=docid&dtype=&prod=&ver=&osv=&osv_lvl=&seg   and using the three removal files mentioned in my first post.
I'm trying the other route the HJT, which I trust better than guessing what to delete in the registry...