Author Topic: fp on a razer synapse file  (Read 1688 times)

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Offline jay21317

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fp on a razer synapse file
« on: March 23, 2017, 02:39:17 AM »
every time razer updates the synapse avast goes nuts. file is located in

C:\ProgramData\Razer\Synapse\ProductUpdates\Downloads

called:

razer_advancedchromablade_config_v1.4.9.
Windows 10 Home ,Intel i7-7700hq @2.8GHZ/3.8ghz, 16GB DDR4 2400MHz ram, 512gb SSD, Avast 2017 PRO, Malwarebytes Pro, Firefox with Adblock plus and Noscript.

Offline Pondus

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Re: fp on a razer synapse file
« Reply #1 on: March 23, 2017, 07:54:53 AM »
and what does avast say?    a screenshot would help

have you checked file at www.virustotal.com



Offline jay21317

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Re: fp on a razer synapse file
« Reply #2 on: March 24, 2017, 02:02:07 AM »
virus total said the file was safe, not a single hit, and scanning the file by it self said same thing
« Last Edit: March 25, 2017, 01:03:07 PM by jay21317 »
Windows 10 Home ,Intel i7-7700hq @2.8GHZ/3.8ghz, 16GB DDR4 2400MHz ram, 512gb SSD, Avast 2017 PRO, Malwarebytes Pro, Firefox with Adblock plus and Noscript.

Offline Milos

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Re: fp on a razer synapse file
« Reply #3 on: March 24, 2017, 07:42:37 AM »
Hello,
send us the detected file using https://www.avast.com/false-positive-file-form.php

Milos

Offline jay21317

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Re: fp on a razer synapse file
« Reply #4 on: March 24, 2017, 01:33:36 PM »
Sent the file in.
Windows 10 Home ,Intel i7-7700hq @2.8GHZ/3.8ghz, 16GB DDR4 2400MHz ram, 512gb SSD, Avast 2017 PRO, Malwarebytes Pro, Firefox with Adblock plus and Noscript.