Author Topic: Cleanup Premium "Hmm, spomething's gone wrong ..."  (Read 3605 times)

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  • Guest
Cleanup Premium "Hmm, spomething's gone wrong ..."
« on: March 24, 2017, 07:41:15 PM »
Hi, I'm having a prob with Cleanup Premium -- see attached.

Is there a log file somewhere that can help find the problem? I'd like to complete the cleanup even if it's only a matter of removing Junk Files.

System is as follows;

Summary
        Operating System
            Windows 7 Professional 64-bit SP1
        CPU
            Intel Core i5 3320M @ 2.60GHz    41 °C
            Ivy Bridge 22nm Technology
        RAM
            8.00GB Dual-Channel DDR3 @ 798MHz (11-11-11-28)
        Motherboard
            LENOVO 2347A49 (CPU Socket - U3E1)    39 °C
        Graphics
            ThinkPad Display 1600x900 (1600x900@50Hz)
            Intel HD Graphics 4000 (Lenovo)
        Storage
            223GB INTEL SSDSC2BW240A3L (SSD)
            947MB Ricoh SD Disk Device (IDE)
            115GB SanDisk Ultra Fit USB Device (USB)
        Optical Drives
            Optiarc DVD ROM DDU7740H
        Audio
            Realtek High Definition Audio
Operating System
    Windows 7 Professional 64-bit SP1
    Computer type: Notebook
SEE ATTACHMENT FOR THE REST

Offline Asyn

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W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

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  • Guest
Re: Cleanup Premium "Hmm, something's gone wrong ..."
« Reply #2 on: March 24, 2017, 10:08:06 PM »
So it sounds like all we can do is wait -- Avast is "working to resolve this issue by the next release." Hope that's soon!   -- HB

Also your Captcha is practically impossible to get.
« Last Edit: March 25, 2017, 05:11:49 AM by howard b »

Offline Asyn

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Re: Cleanup Premium "Hmm, something's gone wrong ..."
« Reply #3 on: March 25, 2017, 06:56:21 AM »
Also your Captcha is practically impossible to get.
Only needed for your first 3 posts. (Spam protection)
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0