Author Topic: Avast Cleanup  (Read 3355 times)

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Avast Cleanup
« on: April 10, 2017, 08:49:11 AM »
Why my avast cleanup is nothing?

Offline Eddy

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Re: Avast Cleanup
« Reply #1 on: April 10, 2017, 08:56:26 AM »
Perform a repair of avast.
If that doesn't solve it perform a clean installation of the latest avast version and check again.

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Re: Avast Cleanup
« Reply #2 on: April 11, 2017, 10:21:29 AM »
I had already perform a repair of avast and perform a clean installation of the latest avast version.
But avast cleanup also nothing

Offline Eddy

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Re: Avast Cleanup
« Reply #3 on: April 11, 2017, 10:23:15 AM »
Did you use avastclear while performing the clean installation ?
If so, does everything displays fine if you change the language to English ? (might need to reboot and/or repair after changing it)

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Re: Avast Cleanup
« Reply #4 on: April 13, 2017, 10:14:43 AM »
I did not use avastclear while performing the clean installation.
i had already change the language to English, but also nothins

Offline Eddy

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Re: Avast Cleanup
« Reply #5 on: April 13, 2017, 10:28:47 AM »
I would say use avastclear and install the latest avast version again with the off-line installer.
If that doesn't fix it, it is time to contact avast and have them take a look at it.

Off-line installer > https://forum.avast.com/index.php?topic=199715.0
avastclear > https://www.avast.com/uninstall-utility
creating and submitting a support package > https://www.avast.com/faq.php?article=AVKB33

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Re: Avast Cleanup
« Reply #6 on: April 24, 2017, 03:36:05 PM »
Ladies and gentlemen,
I do not know english. Do you know Turkish? I am having this problem because of the letter error of the keyboard.The letter (L) in the mail address is not printed.
License address: emmarbayogu@hotmail.com
Licensing; emmarbayoglu@hotmail.com  Are you redefining my address? Because of "....bayogu@ ..." is incorrect (Improperly) e-mail address. The correct one is: emmarbayoglu@hotmail.com
You are the answer to me:
"It looks like that you made a typo in the email address that you used to purchase the product. From the screenshot, I've checked with this email address "emmarbayogu@hotmail.com" and I could see that you have purchased Avast Premier - 1 user, 1 year subscription until Apr/14/2018 and the activation code is ****WU-YWQ***-4X***N. This being the reason, you haven't received email to your email address."
Did I tell you my problem?
If you can not tell, emmarbayogu@hotmail.com address (no address) cancel the license that you define.

Offline Eddy

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Re: Avast Cleanup
« Reply #7 on: April 24, 2017, 03:50:20 PM »
It is not smart to post your email address on a public webboard.
The bad guys will harvest it and (ab)use it.

Next, your issue has nothing to do with the subject of this thread, start your own one next time please.

To change your email address, you need to contact avast https://support.avast.com