Author Topic: Can't register  (Read 7595 times)

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Offline wincup6

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Can't register
« on: March 22, 2006, 04:19:21 PM »
My wife and I have 1 account each. When you turn on windows xp a screen comes up with my name and hers. I downloaded Avast and it's working fine on my account but it won't work on hers. I tried entering the registry number in her account and it tells me it's not a valid # . What am I doing wrong and how can I set avast to moniter my whole computer and not just my account. I have 2 kids who like to get on the internet and I would like to set up an account for them but I need Avast to monitor the whole computer no matter who is on. What can i do?

Offline Lisandro

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Re: Can't register
« Reply #1 on: March 22, 2006, 04:37:36 PM »
Is your account and your wife an Administrator account?
Generally, if there are two accounts with administration rights, could be trouble for applications.
avast works perfectly in computers with one Administrator account and any common (non-admin) accounts.

What do you mean 'won't work on hers'?
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Offline wincup6

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Re: Can't register
« Reply #2 on: March 22, 2006, 04:41:13 PM »
When I turn her account on the Avast window comes up and says "liscense key not entererd" with an OK button to push. And when you push it, Avast does not come on.

Offline Lisandro

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Re: Can't register
« Reply #3 on: March 22, 2006, 04:54:34 PM »
When I turn her account on the Avast window comes up and says "liscense key not entererd" with an OK button to push. And when you push it, Avast does not come on.
But, which is the system Administrator account? Yours or hers? Or both?
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Offline wincup6

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Re: Can't register
« Reply #4 on: March 22, 2006, 04:56:36 PM »
Both. I tried  changing it to hers and that didn't work and I tried giving limited access and that didn't work either.

Offline DavidR

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Re: Can't register
« Reply #5 on: March 22, 2006, 05:21:49 PM »
Your best bet is to probably uninstall avast using the account that you installed it with and reboot. login as 'The Administrator' not just an account with admin privileges and install avast, reboot and enter the registration key, again from 'The Administrator' account.

It isn't advisable having more than one administrator, perhaps you could make your wife's account a power user but not full admin privileges.
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Offline wincup6

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Re: Can't register
« Reply #6 on: March 22, 2006, 05:46:52 PM »
I looked and I can't find Power user.

Offline Lisandro

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Re: Can't register
« Reply #7 on: March 22, 2006, 06:17:57 PM »
I looked and I can't find Power user.

How to login as administrator: http://windowsxp.mvps.org/admins.htm
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Offline DavidR

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Re: Can't register
« Reply #8 on: March 22, 2006, 06:46:38 PM »
If you are able to do as I suggested (excluding the power user bit) you may well be able to leave things as they are.

If not a google search for { how to create XP "power user" account } with the quotes returns many hits, this being one, http://www.devhood.com/tutorials/tutorial_details.aspx?tutorial_id=739.

Overview XP User Groups, http://www.kellys-korner-xp.com/xp_groups.htm.
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Offline wincup6

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Re: Can't register
« Reply #9 on: March 22, 2006, 07:22:50 PM »
from what i understand that only works in windows xp Pro

Offline DavidR

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Re: Can't register
« Reply #10 on: March 22, 2006, 07:51:24 PM »
Not sure, which point you are queering, the power user stuff or logging on as 'The Administrator' ?
Quote
The built-in Administrator account is hidden from Welcome Screen when a user account with Administrator privileges exists and enabled. In Windows XP Home Edition, you can login as built-in Administrator in Safe Mode only. For XP Professional, press CTRL + ALT + DEL twice at the Welcome Screen and input your Administrator password in the classic logon window that appears.

From http://www.kellys-korner-xp.com/win_xp_passwords.htm this I can only assume that it is available in XP Home also.

Quote
- If you are running Windows XP Home Edition, restart the computer and then use a power user account to log on to the computer in Safe mode.
This one also seems to suggest that it is available to XP Home users, http://www.mcse.ms/archive71-2004-10-1189619.html.

I only have XP Pro, so I can't confirm this for certain.
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Offline CharleyO

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Re: Can't register
« Reply #11 on: March 22, 2006, 07:55:57 PM »
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Welcome to the forums, wincup6.    :)

Part of your problem might be resolved with this quote from Tech above ......

Quote
Generally, if there are two accounts with administration rights, could be trouble for applications.
avast works perfectly in computers with one Administrator account and any common (non-admin) accounts.


... and your reply here ......

Quote
Both. I tried  changing it to hers and that didn't work and I tried giving limited access and that didn't work either.

Well, I may be wrong but after reading both of those links from David, I see nothing that says Power User only works with XP Pro. They do say, though, that certain priviledges are given to Power Users under XP Pro.

Since you never said above, I guess we can now take it that you have XP Home? If so, why not try this with XP Home and see if it works? Use the link Tech supplied to see how to log-in as an Admin with XP Home.


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Offline wincup6

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Re: Can't register
« Reply #12 on: March 22, 2006, 08:20:34 PM »
I guess i'm stupid I've been on this all day. I use xp home and i'm very generic when it comes to all technical BS.

"Well, I may be wrong but after reading both of those links from David, I see nothing that says Power User only works with XP Pro. They do say, though, that certain priviledges are given to Power Users under XP Pro.

Since you never said above, I guess we can now take it that you have XP Home? If so, why not try this with XP Home and see if it works? Use the link Tech supplied to see how to log-in as an Admin with XP Home."

I can log as admin in safe mode but when i get there it doesn't let do anythind to avast.
 

Offline wincup6

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Re: Can't register
« Reply #13 on: March 22, 2006, 08:32:44 PM »
As in tech's post:

" Posted by: Tech      Posted on: Today at 04:17:57 PM
Insert Quote
Quote from: wincup6 on Today at 03:46:52 PM
I looked and I can't find Power user.

How to login as administrator: http://windowsxp.mvps.org/admins.htm"

Tried  this like it said...

"Method 2 - Manual registry edit

    *

      Click Start, Run and type Regedit.exe
    *

      Navigate to the following key:

      HKEY_LOCAL_MACHINE \ SOFTWARE \ Microsoft \ Windows NT \ CurrentVersion \ Winlogon \ SpecialAccounts \ UserList


Everything is cool till you get to      \SpecialAccounts\UserList... That part of the equation is not there.
       

Offline wincup6

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Re: Can't register
« Reply #14 on: March 22, 2006, 08:37:14 PM »
Also found this in google:

"Pro features that aren't in Home Edition
The following features are not present in Windows XP Home Edition.

    * Power user Remote Desktop - All versions of Windows XP--including Home Edition--support Remote Assistance, which is an assisted support technology that allows a help desk or system administrator to remotely connect to a client desktop for troubleshooting purposes. But Only Pro supports the new Remote Desktop feature, which is a single-session version of Terminal Services with two obvious uses: Mobile professionals who need to remotely access their corporate desktop, and remote administration of clients on a network. You can access a Windows XP Remote Desktop from any OS that supports a Terminal Services client (such as Windows 98 and, interestingly XP Home). XP Home can act as the client in a Remote Desktop session; only Pro can be the server.
    * Multi-processor support - Windows XP Pro supports up to two microprocessors, while Home Edition supports only one.
    * Automated System Recovery (ASR) - In a somewhat controversial move, Microsoft has removed the Backup utility from the default Windows XP Home Edition, though it is available as an optional installation if you can find it on the CD-ROM (hint: it's in the /valueadd folder). The reason for this the integration of Microsoft's new Automated System Recovery (ASR) tool into Backup. In Pro, ASR will help recover a system from a catastrophic error, such as one that renders the system unbootable. ASR-enabled backups are triggerable from XP Setup, allowing you to return your system to its previous state, even if the hard drive dies and has to be replaced. Unlike consumer-oriented features such as System Restore, ASR is not automatic: It must manually be enabled from within the Backup utility in Windows XP Pro. In any event, while there is a Backup utility available for Home Edition, you cannot use ASR, even though mentions of this feature still exist in the UI. Confusing? Yes. But it's better than no Backup at all, which was the original plan.
    * Dynamic Disk Support - Windows XP Professional (like its Windows 2000 equivalent) supports dynamic disks, but Home Edition does not (instead, HE supports only the standard Simple Disk type). Dynamic disks are not usable with any OS other than Windows 2000 or Windows XP Pro, and they cannot be used on portable computers. Likewise, Home Edition does not include the Logical Disk Manager.
    * Fax - Home Edition has no integrated fax functionality out of the box, though it is an option you can install from the XP Home CD.
    * Internet Information Services/Personal Web Server - Home Edition does not include the IIS Web server 5.1 software found in Pro.