In general I am very pleased with FreeAvast and have it installed on all of my PCs, Smartphone and tablet.
Today I was prompted to participate in a survey which popped up in the lower right corner of my windows pc. As indicated above being quite happy with the software I decided to take part in it. However there was only a single question (how happy are you.... or would you recommend it) from 0 to 10.
That was it!
No chance to see more questions to give a more detailed feedback.
So clever marketing guys - you will now take the pretty positive results and create a new claim, but your customers never had the chance to provide any critical feedback! That is not representative at all, it is misleading and I am very, very disappointed about this cheating!!!
Acknowledging the free software version my criticism is that the pop-ups which try to urge us to upgrade and buy a non-free version occurs much too often!!
Anything else is fine, so why are you afraid of getting this kind of feedback as well?
I get the impression that you are not really interested in honest user feedback - which is a pity!