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Antivirus updating freezes and nothing happens then.
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Topic: Antivirus updating freezes and nothing happens then. (Read 1780 times)
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Antivirus updating freezes and nothing happens then.
«
on:
May 03, 2017, 10:01:56 AM »
Hi! I'm new to the forum and not sure where to post, so excuse me if I'm wrong. I have Avast Free Antivirus Version 2015.10....
I'm trying to update it manually, but updating just freezes at some point and nothing happens then. What is the solution?
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Asyn
Avast Überevangelist
Certainly Bot
Posts: 76037
Re: Antivirus updating freezes and nothing happens then.
«
Reply #1 on:
May 03, 2017, 10:25:13 AM »
- OS..? (32/64 Bit..? - which SP/Build..?)
- Other security related software installed..?
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W8.1
[x64]
-
Avast Free AV 23.3.8047.BC
[UI.757]
- Firefox ESR 102.9
[NS/uBO/PB]
- Thunderbird 102.9.1
Avast-Tools:
Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos):
https://forum.avast.com/index.php?topic=60523.0
REDACTED
Guest
Re: Antivirus updating freezes and nothing happens then.
«
Reply #2 on:
May 03, 2017, 10:46:57 AM »
Windows 7 SP1 64 Bit.
No other security related software installed.
I built that PC in 2014 and been using Avast since.
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Asyn
Avast Überevangelist
Certainly Bot
Posts: 76037
Re: Antivirus updating freezes and nothing happens then.
«
Reply #3 on:
May 03, 2017, 10:47:48 AM »
1. Download Avast Free Antivirus:
https://files.avast.com/iavs9x/avast_free_antivirus_setup_offline.exe
2. Follow instructions:
https://www.avast.com/uninstall-utility
(Run this tool for all prior installed Avast versions..!!)
3. Reinstall Avast with the downloaded installer from point 1.
4. Reboot.
Logged
W8.1
[x64]
-
Avast Free AV 23.3.8047.BC
[UI.757]
- Firefox ESR 102.9
[NS/uBO/PB]
- Thunderbird 102.9.1
Avast-Tools:
Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos):
https://forum.avast.com/index.php?topic=60523.0
REDACTED
Guest
Re: Antivirus updating freezes and nothing happens then.
«
Reply #4 on:
May 03, 2017, 12:02:14 PM »
Looks like it helped. Thanks a lot! I hope the new version won't cause new problems.
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Asyn
Avast Überevangelist
Certainly Bot
Posts: 76037
Re: Antivirus updating freezes and nothing happens then.
«
Reply #5 on:
May 03, 2017, 12:09:51 PM »
You're welcome.
Logged
W8.1
[x64]
-
Avast Free AV 23.3.8047.BC
[UI.757]
- Firefox ESR 102.9
[NS/uBO/PB]
- Thunderbird 102.9.1
Avast-Tools:
Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos):
https://forum.avast.com/index.php?topic=60523.0
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Avast WEBforum
»
Consumer Products
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Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier)
(Moderators:
hectic-mmv
,
LudekS
,
chytil2
) »
Antivirus updating freezes and nothing happens then.