Author Topic: Smart scan stuck  (Read 3970 times)

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Smart scan stuck
« on: May 22, 2017, 08:29:44 PM »
Hi, I'm trying to run my monthly smart scan but it keeps stopping at 71% complete (the 'scanning for performance issues' mark). I restarted it, but the same thing happened. Should I just wait for it to push through this time?

Earlier today I ran Spybot and SuperAntiSpyware: Both scans were okay.

*edit: I forgot to mention that the blue scanning circle still moves, so it's not like Avast itself is frozen.
« Last Edit: May 22, 2017, 08:37:25 PM by Alicia82 »

Offline Pondus

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Re: Smart scan stuck
« Reply #1 on: May 22, 2017, 09:07:00 PM »
Quote
Earlier today I ran Spybot and SuperAntiSpyware
You dont need SpyBot when you have SAS


Quote
Should I just wait for it to push through this time?
Give it an hour




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Re: Smart scan stuck
« Reply #2 on: May 22, 2017, 11:11:58 PM »
It's still stubborn at 71%, even after an hour. I was able to do a 'quick scan' so maybe I'll try the smart scan tomorrow...


Re Spybot and SuperAntiSpyware: Why don't I need both? Admittedly, I'm in over my head when it comes to this, but I thought each one looked for/could detect  different issues.

Offline Pondus

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Re: Smart scan stuck
« Reply #3 on: May 22, 2017, 11:17:43 PM »
SpyBot is not doing anything SAS is not doing.  Also SpyBot update once a week (evry wednesday if i remeber correct) SAS update several times a day, SAS are also member at VirusTotal, meaning they get copy of all malware samples that are uploaded/shared there

And SpyBot teatimer used to conflict with avast. Anyway, your computer your choice


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Re: Smart scan stuck
« Reply #4 on: May 22, 2017, 11:24:16 PM »
I didn't know that, thank you! :-)
I'll remove Spybot.


Offline DavidR

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Re: Smart scan stuck
« Reply #5 on: May 22, 2017, 11:35:46 PM »
A very long time ago these were on top of their game, Spybot and its Tea Timer has in the past conflicts with some startup entries (avast for one) . SAS is better but still old school, so as mentioned if you were going to keep one this would be it.

MBAM is better, but that can be a resource hog, though version 3.1 is meant to be lighter. I abandoned it when version 3.0 came out.
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