Author Topic: Orange password key turns black  (Read 749 times)

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Offline terry.a.andrews

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Orange password key turns black
« on: June 17, 2017, 12:39:15 PM »
the orange password key tuns black soon after loading Avast safezone (Chrome browser). it says I have no connection when I try to open a tab.
To make it work I have to repeatedly close and open Chrome till the Key remains orange.
If that fails I have to Shut down the computer and restart and try again.
This is getting to be very frustrating.

Any help will be welcome

Offline terry.a.andrews

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Re: Orange password key turns black
« Reply #1 on: June 19, 2017, 12:33:55 PM »
 I do not know why I have not had a reply on this?
 Is it an unknown problem?

Offline Tomáš Hellebrand

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Re: Orange password key turns black
« Reply #2 on: June 29, 2017, 12:00:27 PM »
Hi terry,

does that happen everytime you launch SafeZone browser?
Tomas Hellebrand
Product owner of Avast Passwords

Offline terry.a.andrews

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Re: Orange password key turns black
« Reply #3 on: June 29, 2017, 03:10:01 PM »
99 out of 100 yes

Terry

Offline terry.a.andrews

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Re: Orange password key turns black
« Reply #4 on: July 05, 2017, 11:03:38 AM »
NOCK NOCK??

Offline terry.a.andrews

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Re: Orange password key turns black
« Reply #5 on: July 06, 2017, 12:07:28 PM »
I have just spent 1 1/2 hours trying to get connected
I do not know why my posts are being ignored. as an Avast pro user I would expect better treatment.

Variously my computer says " the remote device won't accept connection.
And on a number of occasions I have had an Avast popup saying that the proxy server wont connect
or that I have no connection.
However Windows live mail is working and getting emails, and the computer is indicating that I am connected to TalkTalk.

Only on the now rare occasions when the Pass word key symbol stays orange, can I get a normal connection.

Regards terry