Author Topic: Avast blocking iTunes Extras from playing  (Read 3015 times)

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Avast blocking iTunes Extras from playing
« on: July 08, 2017, 05:41:22 AM »
I was having an issue with playing iTunes extras.  It was suggested that my AV may be the cause.  I uninstalled Avast and installed another AV product and my extras started working.  Is there a known solution to stop Avast from blocking these?

Offline Eddy

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Re: Avast blocking iTunes Extras from playing
« Reply #1 on: July 08, 2017, 10:40:22 AM »
We can give you hundreds of (possible) solutions, but if you don't have avast installed there is no way to tell which one for you will likely work.

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Re: Avast blocking iTunes Extras from playing
« Reply #2 on: July 08, 2017, 10:38:11 PM »
I will reinstall it since I have paid for the full version but I was hoping to figure out if there was a known solution. 

Offline Eddy

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Re: Avast blocking iTunes Extras from playing
« Reply #3 on: July 08, 2017, 10:41:56 PM »
Likely something like setting up the firewall rules correct or add a exclusion can work.

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Re: Avast blocking iTunes Extras from playing
« Reply #4 on: July 08, 2017, 10:54:26 PM »
Okay so I am very technical but not a network guy and definitely not a whiz with Avast Firewall configs.  How would I setup a rule to exclude iTunes?

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Re: Avast blocking iTunes Extras from playing
« Reply #5 on: July 08, 2017, 10:56:20 PM »
Okay so I am very technical but not a network guy and definitely not a whiz with Avast Firewall configs.  How would I setup a rule to exclude iTunes?
After you've installed Avast, you should be asked to allow the connection.
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Re: Avast blocking iTunes Extras from playing
« Reply #6 on: July 08, 2017, 10:59:27 PM »
It must have pulled the config from when I had it installed before.  It did not prompt me for anything and iTunes is setup for allow connections to all networks.  I have attached a screenshot of the Packet rules listed for iTunes in case that helps at all.

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Re: Avast blocking iTunes Extras from playing
« Reply #7 on: July 08, 2017, 11:01:44 PM »
You didn't say if you're still having a problem ???
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Re: Avast blocking iTunes Extras from playing
« Reply #8 on: July 08, 2017, 11:17:27 PM »
It does appear that this is no longer an issue since reinstalling.

Offline bob3160

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Re: Avast blocking iTunes Extras from playing
« Reply #9 on: July 08, 2017, 11:20:22 PM »
It does appear that this is no longer an issue since reinstalling.
Sometimes, the quickest fix is a clean install. :)

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