Good morning....
Thank you for trying to help me with this!
I tried the fix last night...rather this morning. I've been up until 3am trying to get this fixed.
It didn't work last night, but after reading your message I tried it again...still no luck
I really can't stand sounding stupid, but computers are just not what I know...obviously...
I would like to try what you are saying to do next, but I get nervous when I see the term "safe mode"....
also when I disconnect from the internet, won't the wi-fi kick in?
Sorry I must sound very stupid, but computers are a completely different language to me...
I appreciate whatever you can tell me so that I can try your fix...
Thank you...!