yeah, i cant. went through avast account. when i click cancel auto renew, it says server error, cannot cancel auto renew at this time try again later. i called the number and i cant get a live person. thats why i was asking is there a specific way to cancel after paying with paypal. again, never received a confirmation order number or whatever to fill in the required spot to request customer support. in order to get that number, they want email and credit card last 4, which i did not use. i used paypal and got a code to enter in to avast to activate cleanup premium, not a confirmation email with this mysterious code they keep asking for....so im am fuxored unless someone can point me in the right direction. ive gone through the faq's and knowledge base, googled the crap out of this issue, and nothing is coming up. just a big circle of 1. i need this damned confirmation code, and 2. i need the last 4 of the credit card. without those i cannot access customer support to submit a ticket... i dont want the service because its not working, and if i got to jump through so many hoops to cancel this 30 day free trial, theres no way im signing up for anything else premium with avast.
i hope you can see how frustrating this is. im not trying to be a smart ass or be disrespectful, i just want my service cancelled as it is not working.