I had avast free installed since many years. A few day ago (3) i notice the version of the program were very old. I try to update by the GUI of avast. But it failed. I look on the net and it said: try to uninstall, download the last installer version. I did so. And the [re]install failed. I try the offline installer, it work, but when i try to update the virus definition (event the program itself) (by the setting > update) it give an unknow error.
Very fast in about 1 sec (or less) at the "first" step (it said step 1/2 in the gui) I also intalled virus definition with the offline .exe (and it work) But doing this manually everyday
I try many time to uninstall and install, everytime the online install failed. I even try with the uninstaller tool provide by avast (avast clear)
(and i try too, repair form Windons app management: uninstall wich luanch Avast setup and i chose repair), repair do nothing.
finally i come back, reinstall again, with the ofline intaller. But still can't update the virus definition (and can't log in too: give an error)
The version is the last one 17.5.2303 (build 17.5.3585.203)
On Windows 10 Home Version 1703
Also, i got another error when Windows pop a notification: virus definition is not up to date. I click on it, and it try to launch something (some process of avast i guess) and a i got a "violation of permission issue". i provide a screenshot. (sorry in french)
(the traduction: Windows is unable to acces the peripheral, the access path, or the specific file. Maybe you don't have the permission to acces that element.)
Thank you for any help...