Author Topic: Question about moving to another computer  (Read 750 times)

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Question about moving to another computer
« on: September 09, 2017, 04:12:38 AM »
I have Avast Internet Security on a computer with Windows 7 home. I recently moved to another computer with W7 business professional, I downloaded the Avast software, installed it and inserted the license. Everything is fine. I shut off the computer. When I restart, Avast loads the 'free' software rather than Internet Security program.  I remove and reinstall the software, insert the license, everything's fine - until I shut down and restart - then it loads the 'free' version again.  I've uninstalled and reinstalled no less than 3 times.   What am I doing wrong and why doesn't it remember my license on startup? Or perhaps I downloaded the wrong version?

Any help would be greatly appreciated.

Offline Eddy

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Re: Question about moving to another computer
« Reply #1 on: September 09, 2017, 04:31:22 AM »
- Remove the old system from your account
- Wait e.g. 3 hours (it can take a while before changes take affect)
- Perform a clean installation of avast on the new system
- Use your license file

Please (re)search before posting as things like this have been explained many times before.