Author Topic: Ransomware Shield notifying me when only viewing a picture  (Read 834 times)

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Offline doffy902

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Ransomware Shield notifying me when only viewing a picture
« on: September 16, 2017, 07:09:18 PM »
Hello,

I've recently started using the Ransomware Shield feature and there weren't any problems until I changed the settings from 'smart mode' to 'strict mode'. After doing so, Avast notified me that something called COM Surrogate (dllhost.exe) was trying to change or delete the picture I was viewing. This is odd because I'm not trying to edit the picture, I'm just using the standard Windows Photo Viewer to look at it. I've scanned my computer with Avast and Malware and there's no infection, so I'm not sure what to make of this. What should I do?

Offline Eddy

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Re: Ransomware Shield notifying me when only viewing a picture
« Reply #1 on: September 16, 2017, 07:13:05 PM »
Please post in the correct forum and provide a screenshot.

Offline Frankca

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Re: Ransomware Shield notifying me when only viewing a picture
« Reply #2 on: October 17, 2017, 03:49:55 PM »
Maybe a link to the new topic? So people came from Google can see the solution.